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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37231 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1499 Showing 29,961-29,980 of 37,231 reviews
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an upgrade for my husband. He plays in online tournaments, and this has been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming console I ever purchased. I play this and my PS5 everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Xbox series X is an excellent gaming console. I was lucky to get it via bestbuy. Great gaming experience, 100% satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no issues at all. Pick up was fast as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited over a year to get this console due to no one having it . Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and smooth. Pick up was seamless. Was treated with professionalism at the point of pickup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service pick up was smooth and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy With my Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was shipped on time and arrived in excellent condition! No problems with my console and it works great as a 4K blue ray player also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Console looks really nice and works even better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console on the market. Best Buy really pulls through for console restocks. Everyone be patient there’s more to come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond excited to have gotten the Xbox in from bestbuy! Was a day later then expected but none the less arrived in perfect condition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best xbox to own

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the wait,the series x is by far better then one x all around,seeing 4k 60 and 120 fps is a big step up from last gen 30 fps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console. Bought for a friend over Christmas when no one could find one, Best Buy had it ready for pick up on time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alan,

      What a great friend! There's a lot to love about your new Xbox Series X Console, and plenty of features to make it the perfect gift for any style of gamer. We're happy to be a beneficial addition to your home setup! Thank you for taking a few minutes to share your story with the community. We appreciate it, and are excited to be a part of your next-generation gaming experience.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets expectations. Overall good. Exactly as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This consol is great, glad they finally became available at bestbuy had to pick one up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good, but at 150Gb per game, they should have more storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, Overall it's a great console. 10/10 would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new hardware does a better job keeping up with the current crop of games. I see issues with crashes from time to time. It's hard to figure out if its the game or the console. The end result is a mix of soft (game) or hard (full reboot) crashes. Sadly this is the current state of the art and we all tolerate it...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Gina,

      Thank you for taking some time from your day to outline your experience for us. We're sorry to hear you've had issues with games crashing on your new Xbox Series X Console, and would like to help. Below is a link to a collection of helpful resources and how-to guides, created to assist our users in troubleshooting any issue they may be encountering. Find all you need to reconfigure your setup, here: https://support.xbox.com/en-US/help/hardware-network/connect-network/xbox-one-network-connection

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Must have if you been a xbox fan from day 1!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you I expect plus more! The load up time is really fast as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Next-gen gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great nex gen console Would recomend for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supersystem!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best system ever created, pairs exceptionally well with an OLED TV.

    I would recommend this to a friend