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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37233 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1560 Showing 31,181-31,200 of 37,231 reviews
  • Rated 1 out of 5 stars

    Defective Blu-Ray Player. Audio and Video Loss.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking forward to the XBox Series X system. However, the Blu-ray player skipped audio on the first day. Disc was brand new....(Yakuza Princess Blu-ray 4K Ultra HD). The second day, tying a different brand new Blu-ray 4K UHD disk (No Time to Die), the player skipped audio multiple times and then the video went competely black. I believe my Xbox Series X was made May 2022. OS Build 10.0.22000.4975 There are numerous internet reports of defective Blu-rayer players in the XBox Series X. Also, good to note is that the Blu-ray app on the XBox Series X is outdated and in desperate need of an update. I returned the XBox Series X the same day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pickup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pick up. Just drove up to parking lot someone came out provided my info and came out with my order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen Glo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally was able to secure one of these without paying resell!!! I love it Next gen Gaming for the win!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this xbox is really really really really really really good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console was great. I was lucky to finally get one. I personally like this one over the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and awesome system to have we love it the price was alittle to high but worth it would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product and I'm only writing this review so I can get my 25 best buy points.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy as can be

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier, bought it for my little brother on his birthday and his face just lit up like a Christmas tree, extremely happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console, great games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Console is a great improvement over the previous one, and provides an amazing gaming experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Load time significantly better than my Scorpio Ed. At this point very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality highly recommend to everyone another good product from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friend enjoys it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this for a friend and they seem to enjoy it. I am not an Xbox guy but kudos to those who are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    xboxX is great. just wish there were updates for the shipment after purchase. had to check my bank account that the purchase went through. then look for the email that it was shipped/received at the store since it wouldn't ship to my home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Very large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a behemoth simple put. Besides that it is a really amazing console. Just setting it up and downloading a few games for my son, I could really notice the download speed and performance upgrades.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero complaints with it. A nice upgrade from my old one s!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this console on a Monday online, and within 4 days I was already playing it. You’ll love this Xbox.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Angel,

      Thanks for sharing your thoughts, we are so glad you are loving the Xbox Series X. We hope you have fun with it!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Finally got my hands on one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming system , and I was surprised that Best Buy have it in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre ordered this and the pick up was super easy go in say who you are get it and leave with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox XS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, no issues. Setup was a breeze and there haven't been any technical difficulties as of yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did it right when making this product available. Made one little boy very happy for Christmas.

    I would recommend this to a friend