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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37233 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1562 Showing 31,221-31,240 of 37,231 reviews
  • Rated 5 out of 5 stars

    Next gen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen rocks! I was lucky to get this b4 Xmas. Best Buy pick up was well run and a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is great and is a great upgrade from my last Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system with alot if games from all previous generation that you can play with backwards future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Next gen gaming is unreal. Picture and processing power are top notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an excellent Christmas Gift to myself. I'm only giving this a 4 because they took the Video out option away. I loved being able to run my cable through my old xbox. I never had to flip a Aux or waste an HDMI slot. But it's still a better gaming system and entertainment system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts and feedback on your new Xbox Series X. It's great to hear that you're enjoying it for the most part. We hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Never Worked

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product will not turn on and does not work. I was never able to get this Xbox Series X to turn on or connect to any of our new, highend 4K TVs or monitors. The product was a lemon from the start and was out of warranty since I waited to give it to my son for a later birthday. Worst game console experience by a mile. I will never buy an Xbox again. None of the hardware repair, reboot or restore options work. Terrible, fatally flawed $600 paper weight. Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new xbox its a big upgrade from the xbox one i had im super happy with my purchase 10/10

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to receive your 10/10 rating! We're proud of the package we've put together in your new Microsoft Xbox Series X Console, and couldn't be happier to hear you are enjoying your time with it. We're thrilled you've noticed all of the many improvements we've made over past generations! Thank you for taking a few minutes to share your experience with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playing with it. I have an oled and the 2.1 120hz makes a huge difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX WOW SUPER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sick I am a gamer and I wanted all the consoles so lucky to have this as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good headset to resell. Had the amazing opportunity to make extra cash with this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wifi 5ghz is no good.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience accept for wifi on 5ghz. Microsoft suggests using it wired so plan ahead. The new remote is slightly changed but nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super upgrade to Xbox family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice console. If you are fan of Xbox, this is a super upgrade to your previous xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is by far the best console yet by Microsoft. cant wait to see what they do next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable Xbox series performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Xbox I've owned out of all of them hands down blows them all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucky to have gotten one! Purchased online and was able to pick up at the store before they even opened!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 120 FPS big game changer. I will definitely be buying more gaming related stuff from y’all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next generation gaming has arrived!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next generation amazing. 120fps paired it with a new LG nanocell uhd 120fps capable tv. So awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweeettt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Microsoft is doing amazing work. If only the games could catch up to the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great console. Love Cold War zombies! Finally cross platform play makes this even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics and quality are amazing. The only bad thing is the controller with the stick drift.

    I would recommend this to a friend