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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37233 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1563 Showing 31,241-31,260 of 37,233 reviews
  • Rated 5 out of 5 stars

    Xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great console. Love Cold War zombies! Finally cross platform play makes this even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics and quality are amazing. The only bad thing is the controller with the stick drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the ps5 I returned! Runs Cyberpunk 2077 at a buttery 60 fps on my 70" Samsung 4K TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had more games that uses the full power of this console but im happy with gamepass =)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system, has lots of power. Better than expected for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good than i expected. The quality of the xbox x I think is the best.Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome graphics!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still testing out different monitors but this series X is definitely a nice upgrade from the Xbox one X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great and easy to use. For sure worth the weight. Gets a little warm after some play tho.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you are enjoying the next-generation gaming experience your new Xbox Series X Console hosts! Thank you for taking a few minutes to share your thoughts with the community, we appreciate it. We're sorry to hear that you've found your new system to overheat in some situations, and we'd like to offer some help. Below is a link to our collection of tutorials and how-to guides, designed to assist our users in achieving the proper, ventilated environment. Find all you need to keep your console running smooth, here: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Should’ve never bought it for my bf

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriend won’t stop using it. Started having problems a couple months in (thank goodness, a break) Kept turning off after 5 mins being turned on. Hopefully Microsoft can fix it or replace it soon.(cause i bought that) Was doing great before that happened. (He said it’s great)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Isabel,

      We're both glad and sorry that your boyfriend is spending so much time with his new Xbox Series X. If he's still experiencing an issue with it turning off randomly, our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Late to the party!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for this console for over a year. Finally I’m able to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High-end gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system, hadn’t been able to put in down, on par with some of the highest PC setup out there.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us on the Xbox Series X. We are thrilled that you are loving this product.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Thanks Best Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves playing on the XBox. So happy that I was able to get it from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for my son for Christmas he loved it and I played a game with him the resolution was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered for a Christmas gift. Son loves it and plays all the time. Easy set up , and no issues with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kathryn,

      Thanks for taking the time to share your thoughts with us! We are happy to hear that your son is loving his Xbox Series X. We're glad you had an easy setup and hope things continue to run smoothly.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    X BOX

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson was super excited getting this gift glad I was able to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product especially for the sale price. Highly recommend. It works great and my family loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good hardware with a very clean UI. but with the existence of a playstation, i just wish i felt more of a need to play it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new xbox, have had every xbox and this one is great, being able to play all my games I've owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x is awesome with an oled tv the refresh rate is amazing and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system with a lot of selection for games. I appreciate the improvements from the previous console.

    I would recommend this to a friend