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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37234 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1564 Showing 31,261-31,280 of 37,232 reviews
  • Rated 5 out of 5 stars

    Backwards Compatibility & Power Insane

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerhouse of a console! The backwards compatibility is so seamless it makes me so happy with this buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing my son wanted for Christmas. Thanks to how Best Buy rolled out, I was able to purchase one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X a Must Have for Gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft does it again easy setup no issues runs cool and quiet and 4K video looks stunning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system! Solid price, great quality, and nicely packaged. I’ve experienced no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Surprisingly, Microsoft pulled out all of the stops with the packaging and system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're proud of the package we've designed and put together in your new Xbox Series X Console, and happy to hear you are pleased with your new setup. A truly next-generation configuration, your new system can handle all that the future has in store. We're excited to have you along for the ride! Thank you for sharing your experience with us. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times

    Rated 3 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load times are far quicker than last gen but there’s no improvement in the Home Screen. Everything looks very low quality. Scoured the settings and either I overlooked it or it’s just not there. Games look great though

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Hugh,

      We're glad that you're enjoying how fast your new Xbox Series X is, but sorry if there's an issue with the dashboard. First, we recommend making sure that your Xbox is fully updated. If that doesn't help and need some tips on how to use the Xbox dashboard, please go here: https://www.xbox.com/en-US/consoles/experience

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im a gamer and i only wish it would come with a larger drive internally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Downloads games really fast!would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system has everything you could possibly want in a gaming console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy to be able to get one of these through the best buy app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than PlayStation. So happy I bought an Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Score

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucky enough to score this bad boy for Christmas. It is everything and more. The games a great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well best Xbox console for the best price highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son hasn’t had any issues with his Xbox series X. However, my step son had an issue with the controller not connecting to the unit. He had to reprogram the control to the Xbox unit. Overall the Xbox x hasn’t had too many problems thus far but we’ve only had it for a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good, I would Recommend it. Very easy to use. The end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to say Xbox back compatibility updated console if there’s a yellow add to cart...push it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox. No issues other than I couldn't connect my Kinect. Otherwise setup was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was the best purchase for christmas for my kids who wanted the xbox over the palystation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nephew xmas present was a hit!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was lucky enough to get one before christmas for my nephew. He was a ps4, but loves this console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast of a machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome piece of machinery. If it's the next level of gaming you are looking for! Look no further.

    I would recommend this to a friend