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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37236 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1587 Showing 31,721-31,740 of 37,234 reviews
  • Rated 5 out of 5 stars

    Happy step son

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My step son loves his game, he was so happy on xmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my 9 year old son has really enjoyed the system. He is excited for new games this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! My first Xbox and I love!! Better then PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has done it again. Great console and a great price. Don’t regret this purchase at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got a Xbox series x from Best Buy! Been trying to get one for months at msrp!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you were finally able to get your hands on one! We know your new Xbox Series X Console can sometimes be hard to come by, and appreciate your patience in the matter. We're happy you are now able to enjoy the elevated next-generation gaming experience for yourself! Thank you for sharing your story. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Top notch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch system. Knock on wood, I haven’t had any problems with it. Would definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if you like Xbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for almost a year now, I think it’s great. Have had absolutely no problems or issues, I do wish Xbox would’ve updated the controllers though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, really only thing is the lack of next gen exclusive games. Still worth the upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivering and the xbox is amazing. It’s quick smooth and overall makes gaming a lot better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap 60 FPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great console so glad I finally got one, can’t wait for more games to come out

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad you were able to get your hands on one! We know your new Xbox Series X Console can sometimes be hard to come by, and we couldn't be happier to know you are enjoying the experience at home for yourself. Thank you for sharing your feedback! If you are looking to add a few more games to your rotation, you can do no better than to pair your new setup with an Xbox Game Pass Ultimate subscription. Gain access to hundreds of exciting titles, gathered from across all genres of gaming. Find all you need to take your sessions to the next level, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Eat to use and very easy to order. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my fiance and he loves it! Downloads faster and great quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next gen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pain to get but it made my son happy for Christmas and we will both use it for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas surprise.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson which he said was the only thing he wanted for Christmas,ha ha. I don't do much gaming but he couldn't wait to hook it up and get started. He said it's much better than his Xbox one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever!!! Got lucky getting it on the first day!! Absolutely love the Xbox series X!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his new Xbox Series X. It works just as expected, no issues. Games look great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was had to find but I ordered it and it was available 3 days early thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming system, specially when paired with Xbox Gamepass - many games variable to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Next Gen Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new XBOX is packed with Powe and features!! The future of gaming is here and ready to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to set up my Xbox and this Best Buy’s curbside is very safe they all wear masks

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Octavio,

      We're thrilled that it was easy and safe to pick up your new Xbox. Thank you for sharing your thoughts; we hope you have a lot of fun with your new Xbox Series X.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft