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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37168 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance, impressive graphics, and high-speed capabilities of this console. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, owners are very satisfied with the console's reliability and seamless gaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 37,168 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    The xbox series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox series X is a beautiful machine It runs so smooth so fast upload and download times From Box 2 set up completion was it was very short it took about 20 minutes very easy to understand it has been running great the graphics are are so good So happy I got my hands on one of these

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Next Gen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend if in the market for a next gen console. Totally an upgrade from my xbox one x, everything just feels smoother and faster. The quick resume feature is a game changer, makes me want to play games ive never thought I'd be playing. Looks great on my 4K TV too.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is everything you could want. Microsoft seems to have taken the “if it isn’t broke don’t fix it” method with this console. The interface is what you are used to. Controller is what we all love with an improved D-Pad. Backwards compatibility is far superior on this system compared to PS5, and storage is better. If you are lucky enough to get one, I promise you will not regret this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from pc gaming to this xbox series X and I have no regrets. For the price the performance is amazing and the quick resume feature is so nice to have. Game pass ultimate is a must since you can try out most games before buying them.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    WHATS IN THE BOX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was lucky enough to get one of these a week or so ago. So far it is pretty good. Really quiet and fits in entertainment center well. I have been playing the one x for a few years and this is definitely better. While not a huge leap from xbox one x in terms of graphics you can definitely tell a difference with higher framerates and lighting. Load times are fast and gamepass is pretty awesome too.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the series s since launch and didn’t think it was worth the upgrade originally. But, after upgrading to the x I can say it’s way, way superior in every aspect. Graphics pop and load times are much better. Was sort of shocked at how much better it was. The series s is still a good system, but this is amazing and worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Load times

    Rated 5 out of 5 stars

    NEW XBOX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, load times are almost entirely gone, graphics and updated controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts with us. We hope you have a great time gaming.

      Best,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys are ecstatic! Such an improvement over the Series One. Faster, better, everything. And with our networked LG TV's, all with xBox gamepass, they love it all.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    New Xbox X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a gamer with Xbox, just bought new Xbox X and absolutely love this machine. Nice slim looking machine and very fast, definitely need a new monitor to get all the capabilities out of this machine. But overall love it so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great xbox console Xbox Series X is very powerful console it 12TF give you a powerful great experience of graphics and great libraries of games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The long wait was worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent years researching this product and taking time to be sure this was what I wanted. I am extremely happy with my decision to purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely Zero Complaints

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Xbox for a few years now, and I have absolutely zero complaints. The performance has been consistently smooth, whether I'm gaming or streaming, and the graphics are top-notch. The variety of games available, especially through Xbox Game Pass, is amazing and has kept me entertained for hours on end. The controller is comfortable and durable, even after extended use. I also appreciate the backward compatibility feature, which allows me to play some of my older favorite games. Overall, it's been a reliable and enjoyable console, and I highly recommend it to anyone considering a gaming system.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good fit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the design, it is very practical and takes up little space. very easy to install. My son is very happy with his gift. fairly easy to navigate and install the games. You no longer have to worry about putting away all those games or the mess they can make.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely Amazing...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my fiance as a gift. He absolutely loves it. The only issue I had was when speaking to the associate. She didn't tell me the pick-up location was in Richfield, Indiana. And I thought it was Richfield, Minnesota. I was in a total panic, however the associate at the Richfield, Minnesota location was absolutely amazing. Even though they were sold out everywhere her. She contacted the other location told them exactly what happened and had it shipped to my home address. I had to wait a little longer to give it to him. The look on his face when he got it was priceless. All thanks to that wonderful associate with her quick thinking under pressure during last minute Christmas shopping. I will always go to Best Buy they go above and beyond for their customers.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Great system!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to pick the Series X up from BB in mid-December. What an absolute beast of a machine. I regularly play COD and it looks about .5 times better without upgrading to a new TV. I also recently began playing Valhalla on my One X before buying this Series X. The difference between the two machines on that game is ten fold better!! Love Xbox, BB made it super easy for pick up to!

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    A nice upgrade but wait for more titles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is backwards compatible with all xbox one titles that aren't kinect game exclusives. Blazing fast load times and instant on is amazing. The quick resume feature is great but does need work as every game should have the feature but sometimes the game doesn't have quick resume kick in. The visual and lighting enhancements and Auto HDR really make older Xbox titles look good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Console ever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best console ever. It is extremely fast, very quite and looks great. If your trying to decide between this and PS5 i would get this. I've tried both consoles. Xbox is a bit faster then the PS5, It has more memory and more RAM then the PlayStation. No reason you should pay the same price for a console that offers less then the Xbox. Also quick resume is awesome!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Diego,

      We really appreciate the kind words! Thank you for taking a few minutes to outline your experience for us. The Quick Resume functionality of your new Xbox Series X Console is a true game-changer, and we're thrilled to hear you're taking advantage of it! We're proud of the package we have put together, and it sounds like you appreciate it as well. We're glad it was a good investment for you, and are happy to accept your title of "best console ever".

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its an xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast, smaller than I expected so it fits in pretty small spaces. Good to play single player and multiplayer games. Over all its a 10/10. Wish the price woulf come down a little but it is what it is

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Xbox Series X review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have zero complaints about the Xbox Series X I purchased. Its whisper quiet, the solid state harddrive is a lightening fast game changer. The newly designed controller feels great in hand. If you're thinking about purchasing one for whatever your reason(s) are and it's in stock, go one head. I will say this, with NO exclusive must have games out at the moment, this purchase could wait.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new system. The Series X blows away my original generation Xbox One in both speed and graphics. Loading times are dramatically decreased and the frame rate is great. The only issue I've run into so far is occasional connectivity issues with the controller. Restarting the system has been a quick fix thus far, but hopefully they roll out an update that addresses this.

    I would recommend this to a friend