Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37236 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1601 Showing 32,001-32,020 of 37,236 reviews
  • Pros mentioned:
    Load times

    Rated 3 out of 5 stars

    Buggy Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has been very buggy so far. The controller randomly disconnects throughout the day. Starting some games turns the system off. Overall not very much of a upgrade from the OneX besides faster load times.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Wayne,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Copped both, why not

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t discriminante so I bought both systems and I’m very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item , 100% Recommend , Excellent Quality and Value .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product!! Lucky to get one right before Christmas. Wish more were available.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      A true Christmas miracle! We're happy you were able to get your hands on your new Xbox Series X Console before the holidays, and excited to know you have been enjoying your time with it. Thank you for sharing your story with the community! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    They are available get one

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system, don’t know why people are not buying it more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if course

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats to know, great system, I haven't had an Xbox since the 360

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wait is over finally I got it right before Xmas, thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system, not as good as Ps5 but that just my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful system, would recommend to everyone looking for a next gen console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Next gen console. Has great picture quality on a high refresh rate monitor/tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet console!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console has been amazing, I cant stop playing it and it is slightly a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the wait to get my hands on it. My son was surprised and thrilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy hahah

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I was able to purchase this on pre order everybody was sooo jealous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cryptocurrency is an excellent investment!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super satisfied! The pickup process was so easy. Must be at least 50 characters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tried For 4 Months To Get This Console!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took awhile to beat the bots but I finally got this after 4 months of trying. I love everything about it. I'm only giving it 4 stars because of the lack of games that are actually next gen right now. It's not the consoles fault but it is Microsoft's.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you were able to get a new Xbox Series X and that you love using it so far. Thank you for sharing your thoughts and feedback; we hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, its basically a mini gaming pc for a quarter of the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great present

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect christmas present a little hard to get however but oh so worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome next gen console. Easy to set up and loading speeds are almost nonexistent.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you are pleased with your new Xbox Series X Console! The near-instant load times and optimized computing power ensure you are ready to take on all that next-generation gaming has in store. We're glad you are pleased with your purchase! Thank you for taking a few minutes to share your experience with us, we appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Do not give into scalpers

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, it is not worth it to pay 2-3x amount to scalpers just be patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Shipping was fast. Best Buy was easy to deal with trying to get this system

    I would recommend this to a friend