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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37236 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1602 Showing 32,021-32,040 of 37,236 reviews
  • Rated 5 out of 5 stars

    Xbox Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! Overall, this was a great purchase. Was a bit hard to get but totally worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sergio,

      We are glad to hear that you were able to get your hands on the Xbox Series X and that you are loving it. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Play Station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my kids love it. Good quality and well manufactured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console . price was great as well… system uploads games fast ! ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great the product was in great condition. And ready the minute I got to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, game pass is priceless! Solid, fast, and great picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like Xbox, I much prefer PlayStation. I only bought it to try it and I regret it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente Gaming Console with great design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming console. I haven’t tried the new PS5 but I think both are great options

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Carlos,

      We are happy to hear you are enjoying the Xbox Series X and its design. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox Series X is...ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Solid System: Pros Games load fast. Cons: Runs Hot, like a furnace. Huge....The system is so big it won't fit in most TV consoles. Overall: Not sure if it is worth the upgrade if your xbox one S. Save your money and buy Microsoft stock.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thanks for sharing your feedback! If it seems like your Xbox Series X is running hot, we recommend making sure that it's placed in a well-ventilated spot and that its vents are unobstructed. For tips on making sure its ventilated, please go here: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new console. Best gaming experience I’ve had with the next gen consoles!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you love it! We're proud of the package we've put together in your new Xbox Series X Console, and are excited to know you are taking advantage of its many next-generation features. We're thrilled you think it's the best gaming experience you've ever had! Thank you for taking a few minutes to share your thoughts. We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The Xbox Series X is fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Xbox Series X is way faster than my Xbox One X. The load time for games is insane.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller stopped working after 30 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't even 30days and the controller went out. I called and got someone a Microsoft, a feet in itself, and they did replace the controller at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next generation rocks

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming system there is . Bang for your buck . 4K games . I absolutely love it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you love it! Thank you for sharing your thoughts with the community. We appreciate your insight. If you are looking to add a few more titles to your rotation, we recommend pairing your new system with an Xbox Game Pass Ultimate subscription. In doing so, you'll gain instant access to hundreds of exciting games, hand-picked from across all genres of gameplay. Find all you need to elevate your gaming experience today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Use it all the time. Definitely would purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for market value and not scalper price. Awesome system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great no issues whatsoever. Great piece of hardware and great nextgen experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally! Great customer service. Highly recommended this location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my teenage son. He really e joys playing on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the wait, excellent gaming device, best buy best service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system Ps5 still better but good substitute if you can’t get a ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST CONSOLE WINS AGAIN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT GAME VERY FUN PLAY.THIS WILL KEEP YOU HAPPY AND VERY AMUSED

    I would recommend this to a friend