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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37236 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1658 Showing 33,141-33,160 of 37,234 reviews
  • Rated 5 out of 5 stars

    MMmmm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mmmm love me a good XBOX X.. the game splay so niiiiceeee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system. Well worth it to upgrade from the xbox one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best xbox yet. Fast, great picture and sound. Can't wait for new games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's no ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun console! Very glad I made this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is good quality , worth the price .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox x pretty bad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a console. it’s really not that good I bought a ps5 and this Xbox just cause I really wanted to see which one was better and this thing is so much slower than the ps5 controller latency, screen delay, slower processing in general I sold it to my brother in law for 200 I almost gave it to him for free don’t get this just get a ps5 it is way faster smooth control it even close to as bad of a latency as the Xbox you can’t even really feel a latency on the ps5

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Must have for future enhanced titles for XS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Looking at the series x side by side with the Xbox One x picture and color is significantly improved or optimize the games. Still a little buggy with the quick resume feature but easy to work around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as it becomes easier to buy one of these its definitely worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Xbox series x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing such a good console so fun to play with packaging came in very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my nephews and they were totally shocked!! They were so happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this over PlayStation. You’re better than that, don’t be that guy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts with us. We are happy you are enjoying the Xbox Series X.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console I have ever had runs games smooth and love the new 120fps!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to find item. Loved the price. Great game selection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Series X

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the better gaming system of all the next gen consoles.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Carlos,

      You said it! We're proud of the package we've put together in your new Xbox Series X Console, and couldn't be more excited you have been enjoying the optimized gameplay it hosts. There's truly no better system out there! Thank you for sharing your thoughts, we appreciate it. We're happy you love it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it.. easy to set up with existing account....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product does what it was made for wish it had more space tho..

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes to outline your experience for us. We couldn't be happier to hear you are enjoying your time with your new Xbox Series X Console, and the next-generation gaming experience it hosts. We know storage can sometimes be an issue, and we've put together a helpful resource to assist users in achieving the perfect configuration for their setup. We recommend visiting the following link, where we've collected how-to guides and tutorials aimed at creating storage solutions that work for you. Find all you need, here: https://support.xbox.com/en-US/help/hardware-network/storage/manage-storage

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    ;)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping. No issues with products............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing processing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is amazing. Combined with the right internet the system is flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition. Box and console were pristine and working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I'm not a gamer, so I can speak to any pros/cons. We did have to unplug/reset the unit recently as it wasn't pairing with our remotes, but after we restarted it it was fine. No complaints. My son really enjoys it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Daej,

      It's great to hear that your son is enjoying his new Xbox Series X. Thank you for sharing your experience; we hope he continues to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft