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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37237 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1669 Showing 33,361-33,380 of 37,237 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good quality. Only if it was easier to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome game system. Id recommend this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreT update to cbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update to the Xbox faster, better 4K picture and gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for total tech members

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value when available often for total tech members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jangles the Moon Monkey

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I think hot chocolate from Starbucks is pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, use it more than my PS5. Loads fast, no issues at all.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you think your new Xbox Series X Console stands up to the competition! Whether it be the near-instant load times, or simply the issue-free experience overall, we're happy you have found it to suit your needs as a next-generation gamer. Thank you for sharing your thoughts with the community! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product crystal clear picture. Fast downloads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun to play, performs well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unexpectedly great system, especially when paired with Game Pass Ultimate. The only thing that bothers me is that it refuses to enable HDR on my TV, even if I downgrade the resolution from 4K to 1080p.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming console on the market. All they need now is exclusives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, fun to play. cant believe i got one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, can play most things at the settings you’d want

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      When it comes to next-generation gaming, there's truly no better companion out there than your new Xbox Series X Console. No matter your playstyle or game of choice, you can rest easy knowing your new setup will host and present your title at an elevated level. We're thrilled you have found it to suit your needs! Thank you for sharing your thoughts, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    I am very pleased with my purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. It is well worth the money.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you are pleased with your purchase! Your new Xbox Series X Console is an all-star when it comes to next-generation gaming, and we're thrilled to have you along for the exciting journey as we explore all of the latest titles and gameplay. Thank you for sharing your thoughts! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    XboxRox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally snagged one, much better value IMO over the S

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console, gamepass makes it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also own a Ps5, but I’m actually enjoying my Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secured the Bag

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. I got it on Black Friday. Thank you for my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Quick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loading times are significantly reduced. Takes two seconds to load now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fantastic console minus the 4K player.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a 5/5 but it lost 2 stars when I realized Microsoft’s blu-Ray/4K movie player app is broken. Any 4K disc that I run on this console works for about 5 minutes before it cuts to a black screen with the movie still going with only the audio going. I’ve tried multiple 4K movies and it’s completely broken. I’ve done some research and this has been an ongoing issue since the series X was dropped. Other than that I give this console a 5/5 for everything else and would still recommend buying it in hopes that Microsoft fixes the 4K movie player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scarce but actually exists

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually able to get my hands on one at msrp. Bravo best buy, bravo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great system. it does have some bugs to work out but overall good quality

    I would recommend this to a friend