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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37237 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1679 Showing 33,561-33,580 of 37,237 reviews
  • Rated 5 out of 5 stars

    Awesome system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game system so far. No issues whatsoever!!! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Xbox series x system it was worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weird design but overall a need upgrade to my gaming setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade from OG Xbox One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. In store pick up was a breeze as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awewsome gaming system, get one if you can and play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Xbox!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible gaming console! So glad I was able to get through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft killed it this time around. The best gaming console out

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking some time to share your thoughts with us! We aim to create the most advanced, next-generation gaming systems possible, and it sounds like we delivered that in your new Xbox Series X Console. Whether it be the optimized computing power, graphics capabilities, or simply the whole user experience and package, we're happy to hear you are enjoying your time. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Next gen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as physically large as a PS5, which is good for many situations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazin console plays 4k 120fps, never going back..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K GAMING!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING!!! 4K GAMING IS SO CRISPY!!!! Absolutely worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox at msrp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Xbox, nothing much to say about it. Not as good as PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Have had for 6 months with no issues or problems.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ryan,

      We're excited to hear you are enjoying next-level performance from your new Xbox Series X Console, even after months of stress testing! We've built your new system to last, and to deliver a reliable, next-generation gaming experience throughout it's lifecycle. We're thrilled that has been your experience! Thank you for sharing your thoughts with the community. If a problem does arise, don't hesitate to reach out! We've created an intuitive interface to assist our users with any issue. Get connected and find all the answers you need, here: https://support.xbox.com/en-US/

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, but ps5 is way better. Hopefully they have stock soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great in demand product and was really happy to get it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing. We are happy you are happy with the Xbox Series X.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most advanced gaming system for your home. 4k resolution

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      You said it! When it comes to next-generation gaming, there's truly no better host for the experience than your new Xbox Series X console. Optimized with all of the latest features, your new system can take your sessions to the next level, and we're thrilled you've been enjoying your time with it. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible gaming machine. Worth the wait, excellent graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good console, my first Xbox and don’t regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soo fast!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So fast and almost no loading times! Never going back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insane graphics

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insane clarity and FPS. Well needed upgrade from the Xbox one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lets go!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team helped me get my product in and out. So excited!!!

    I would recommend this to a friend