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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37237 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1698 Showing 33,941-33,960 of 37,235 reviews
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but. Light on games, but a good start. Glad I have one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dave,

      Thanks for sharing your thoughts! We're happy to hear you're enjoying your Xbox Series X. Wishing you happy gaming.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome console!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding console. Pair with GamePass and your set!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The combination of your new Xbox Series X Console and an Xbox Game Pass Ultimate subscription may just be the most powerful duo in all of gaming today. Your abilities are nearly limitless! We're thrilled you are enjoying the hosted experience, and excited think it's an outstanding system. Thank you for sharing your thoughts! We appreciate your feedback, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console worth every cent and no issues with it as of now

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jean,

      It is great to hear that you are enjoying the Xbox Series X and you are having no issues. Thank you for sharing your experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Great console it work better and fast love it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great service, great product. Pick up was very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific system. You won’t regret it. Xbox at its finest.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Your new Xbox Series X Console is the most advanced tech we've ever made available. We're thrilled you have found it to suit your needs as a gamer! Thank you for sharing your feedback with us, we appreciate it. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!! Awesome gameplay. Looks good and I like this new style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Love the console and all the features it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nooice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great so far, can definitely tell a difference in gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Runs all games very smoothly. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yahoo!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console! Pickup way easy, big upgrade from og xbox one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tbbb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use to play game a lot,like it like it and lole it.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming system yet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this is the best gaming system out yet this is a must buy

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Russ,

      Thank you for sharing your thoughts with us. We are happy that you are enjoying the Xbox Series X.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    I like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console. Needs more storage though. You would think it enough but a few games eats it up fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greatest gift of the year. Best buy curbside did a great job. no

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy process from the online order to in-store pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves this game system he ends up with everyone of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome video game console with blazing fast processor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new generation consoles are great. Highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Lilo,

      The future of gaming is very bright, and there's no better way to experience it than on your new Xbox Series X Console. We're excited to have you along for the ride! Whether it be the optimized computing power, enhanced graphics capabilities, or even the near-instant load times of your console, we're happy to be a beneficial addition to your next-generation gaming setup. Thank you for sharing your thoughts with us! We appreciate your feedback, and are happy to receive your recommendation.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new gen consoles loving 120 frames and 4K resolution

    I would recommend this to a friend