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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37237 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1701 Showing 34,001-34,020 of 37,237 reviews
  • Rated 5 out of 5 stars

    Fortnite fps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good works great 120 FPS fortnite 100 FPS arena in game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next gen is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new console. Look and play amazing on a monitor and tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the game console. Haven’t had any issues with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I love that it okays 360 games as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! Best Buy was the only place that had this in stock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insane

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid item. Ordered it and it was pretty solid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controllers won’t connect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox works great except everytime I need to change the batteries/battery packs in my controllers, none of my controllers will connect to the Xbox unless I hard reset the console. This is required everytime.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kenzie,

      Thank you for taking a few minutes to share your experience with us. We're sorry to hear you are encountering an issue with the connectivity of your controllers on your new Xbox Series X Console. We recommend visiting the following link, where we host helpful tutorials and how-to guides on troubleshooting all of the most common user issues, including connectivity. Find all you need to know here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Purchase Ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Purchase Ever! Best Purchase Ever! Best Purchase Ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. Excellent choose, recomendable for family play time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been wanting this system for awhile now. Finally spent the money on it and I am not disappointed so far!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best next-Gen console!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a PC I expected a significant drop off in performance but I surprisingly didn’t notice any. Great for the casual or die hard gamer. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth your 500. Don't spend more than that for it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Scalp!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to anyone who’s looking for a serious upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox series x. Get the warranty though. Good product

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us on the Xbox Series X. We are loving that you love it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Wait a year..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's too early to be worried about getting this console.. It's using the same UI as the One/ One X and there are no worthwhile titles out to really test the hardware. I like the formfactor, and the controller is ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system a true next generation experience dont hesitate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Checks all the boxes and love the form factor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is a huge upgrade. Love it and would recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to recommend the Xbox Series X. We are happy to hear you are enjoying the upgrade.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice console if you can he’ll get your hands on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console I’ve purchase. Wish there are games to play with.

    I would recommend this to a friend