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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37237 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1708 Showing 34,141-34,160 of 37,237 reviews
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! He says the download speed is incredible.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Crystal,

      Thanks for sharing! We are happy to hear that your son loves the Xbox Series X, especially the fast download speeds. We hope it continues to meet all of his gaming needs.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Fast startup . Just need more games available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Nugent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for any gamer in your family easy installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with this purchase, my son loves it a lot

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Sill,

      We're happy to be a valued addition to your family's home gaming setup! No matter your game choice or playstyle, we've designed your new Xbox Series X Console to provide the very best next-generation gaming experience available on the market. We're thrilled you are enjoying your sessions on it! Thank you for sharing your story with the community. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Gift for my son in law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son in law loves this ven at his age still enjoys himself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Series X

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing console. Load speeds are very fast.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Billy,

      The near-instant load times of your new Xbox Series X Console are truly impressive! It's never been easier to hop into a game, or to switch up the title you are currently exploring. We're thrilled you have found it to be a beneficial feature! Thank you for sharing your thoughts, we appreciate it. We're glad you are pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Great console but have minor problems

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, great and powerful console. some small problems here: 1. Wifi is unstable. I have xbox one x as well. The download speed is slower than x1x and unstable. As the x1x can download at full speed i don't think it's my router's problem 2. Some games will stuck at quick resume. Have to manually quit the game and relaunch. As this is a unique and important feature for xsx, microsoft must fix it as soon as possible. 3. I can't turn on the TV and my stereo with it. x1x does. I don't know if I miss something in settng. I did go through setting menu one by one but still can't find it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your experience and feedback on your new Xbox Series X. We're glad that you're enjoying it for the most part.

      If you're still experiencing an issue with your WIFI connection, our team at Xbox Support may be able to help you troubleshoot it. Go here for assistance: https://support.xbox.com/en-US/help/hardware-network/connect-network/xbox-one-wireless-connection#section-2

      While Quick Resume is fully operational with thousands of titles, we are aware that a select number of optimized titles may be experiencing issues with this feature. To ensure the best possible experience for our fans, we’ve disabled the feature for these titles and are working as quickly as possible to fix this issue at the platform level.

      To turn on your TV and stereo with Xbox Series X, you may just need to adjust your settings. For assistance in how to do this, please go here: https://support.xbox.com/en-US/help/hardware-network/display-sound/hdmi-cec

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Next gen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is pretty sweet! Great update from Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been a good system. Xbox series X for the win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with sleek clean look. Also user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! Nice 4k support. Love it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I’ll definitely recommend to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system looks awesome I suggest to everyone to get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase and pick up was really easy and fast !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to purchase online. And the Xbox looks awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is out of this world, next level gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this because I need it for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Game Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Console, Stylish and powerful. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox series x very fast loading time and very quite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, does everything you’d expect it to and more

    I would recommend this to a friend