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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37251 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1719 Showing 34,361-34,380 of 37,249 reviews
  • Rated 5 out of 5 stars

    Xbox-series-x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this thing needs 50 characters to get 25 points.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video game console we are so excited to play on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely an upgrade compared to the older XBoxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X-Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best X-box ever! Great product with very fast processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent System!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system. Very happy I went with the XB Series X!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as advertises, but needs more games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is great, but its needs more first part games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond expectations. Great quality and amazing load time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console At least it doesn’t look like a WiFi router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my system on a restock. Was a simple checkout thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the Xbox X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package arrived in great shape. The whole purchasing zoo was the brainchild of Microsoft, so not Best Buy's fault, so for MS, I'd give them a 1 for the purchasing process but a 12 for the awesome XBOXX.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than ps5, but COD keeps making the xbox crash!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Series X. If you're experiencing an issue when playing Call of Duty: Black Ops Cold War, Activision Support suggest that you try dropping the resolution from 4K to 1080p and disabling ray tracing for now. They are aware of the problem and are working on a solution.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Enjoyable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console. Needs more games for sure though. Boom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen Gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Next Gen Console, Backwards compat is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my son, but very hard to get. He loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. Great video system .Xbox you Rock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Next-Gen-Console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Next-Gen-Console! Everything I was anticipating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thumbs up. It was delivered on time and easy to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great improvement over prior generations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Got a great deal on it! Would get more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console overall and doesnt take too much space

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts and experience with us. We are happy you are enjoying the Xbox Series X and we hope you continue to enjoy it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft