Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37251 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1720 Showing 34,381-34,400 of 37,249 reviews
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my OLED TV, would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much fun

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I love it so much best console ever so much fun

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts with us on the Xbox Series X. We are glad that you are enjoying it and having so much fun with it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying any xbox system. Great system so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it its a clear picture and it looks good on my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number 4000 here.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buying experience through BB. Got it for a friend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase and pick up, wow. Thanks best buy! Sweet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device, powerful. Glad I waited for it vs xbox 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t hesitate

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love x box this is worth every penny. No regrets

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts! We are happy to hear that you are enjoying the Xbox Series X. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Backwards compatible, and most powerful.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console on the market to play most games. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Great quality. Worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console and it pairs so well with my LG nano85

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console ! Very smooth compared to the Xbox One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IM IN LOVE. LOVE LOVE LOVE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE TRUTH! FAST FREE GAMES THAT LOOK GORGEOUS

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are happy you have found the truth! It was an Xbox Series X Console all along! We're thrilled to hear you are enjoying your new setup, and the optimized graphics it supports. Thank you for taking some time from your day to share your feedback with us. We really appreciate it! If you're looking to launch your gaming to that next level, try pairing your console with Xbox Game Pass Ultimate. In doing so, you'll instantly gain access to hundreds of titles, spanning all genres and play styles. Find all you need to know here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, can’t wait to play HALO and Call of Duty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Great customer service I recommend bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing consoles

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Didn’t feel like I wasted my money

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are loving that you love the Xbox Series X. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time for Christmas and made the perfect gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great I’m glad I upgraded..

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you upgraded too! The performance and graphics capabilities of your new Xbox Series X Console are truly remarkable, and poised well to take on all that the next generation of gaming has in store. We're excited to have you along for the ride! Thank you for taking a minute to share your insights with the community. We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Xbox one x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything like I expected but was disappointed that the controllers from my old console were not compatible.

    I would recommend this to a friend