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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37253 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1732 Showing 34,621-34,640 of 37,253 reviews
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy process to purchase and pick up curbside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. The quality of worth the money.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kiera,

      Thanks for taking the time to share your thoughts. We are happy to hear that you are enjoying the quality of the Xbox Series X. We hope you have fun with it!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected! Provides hours of entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product used it a bunch since I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dopest dope I’ve ever smoked..................

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 2 out of 5 stars

    Microsoft is TRASH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are good, performance reliability is horrible. Games freeze in the middle of playing them. Get stuck in black screens with no way of escaping them except doing a hard restart. You would think that after 8 years of developing a console they would have fixed everything that was wrong with the last one. But they just changed the shape and gave you few more pixels. If all my friends werent on this platform already, I would return this and buy a PS5.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Beautiful console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. I preordered it back in September.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you could hope for. Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the BEST

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was the best experience with getting this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall better than decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for consistent gaming. It does have moments where it freezes or just turns off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I was able to secure one through Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade from Xbox One X. Very fast loading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great awesome amazing great must have looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless and very quick pickup! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good system! Love the backward compatibility!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it and says it’s great, worth the wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brandon F

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series is a great purchase highly recommended.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brandon,

      Thank your for recommending the Xbox Series X. We hope you have a great time gaming.

      Best,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    xbox series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new xbox series X!!! best buy is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! Great upgrade for the Xbox system!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomeness love the instant on feature its amazing

    I would recommend this to a friend