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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37253 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1736 Showing 34,701-34,720 of 37,251 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBox One Series X, a power house gaming console.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The X box Series X is a must upgrade in performance and visuals for current gaming. I am looking forward to the future of this console can do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Xbox

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the xbox x. Got it for my biyfriends birthday and he loves it as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it un pairs with controller and you have to do a hard restart. My old Xbox one didn't have this issue. Also it won't turn on/off my tv or audio when the older xbox one would.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking some time to outline your experience for us. We appreciate it, and think we can help. For all issues with controller pairing, we recommend visiting the following link, where we host helpful tutorials and how-to guides to walk you through troubleshooting any problem you may be encountering. Find all you need to know, here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stands up and my Kinect bar doesn't work with it but headphones are fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t believe I actually had the chance to buy the X Box I couldn’t be happier. Also very happy that Best Buy has a great security system so that it gives others a chance to purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only played black ops and war zone on it so far. It’s a little buggy at times but I think that’s game software more than the Xbox it’s self. Set up was easy and it has some great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the Xbox product for years now, only reason I couldn’t give it 5 stars was the controller pairing issues that seem to happen daily. Has anyone found a permanent fix for this?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well. Much more playable with new titles than previous series.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, lots of friends fast i give it 4.5 stars but too many indie games. Needs more first party.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    XBOX SERIES X FOR THE WIN!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved how quick my order was ready. It was quite diffficult to get my hands on these console since it was on high demand but limited supply but im glad i was able to cop one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome system, however they should have made it easy to expand the storage instead of buying the over price Seagate Expansion Card SSD.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat underwhelmed to be honest. Looking forward to Starfield, but the default controllers feel cheap and aren’t rechargeable so you’re stuck using AA’s or paying extra for a battery pack. Find this is a bit shady and trying to get folks to shell out another $150 for an elite controller.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Show us the games Microsoft!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console just keep in mind your going to need internet prior to setup and Xbox backward compatible games requires a one time internet download then you can play offline if you wish

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next Gen?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres a slight difference that i have noticed in gaming performance and overall quality but maybe I just havent adjusted it correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    X BOX TIME!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME PURCHASE ⭐️⭐️⭐️Bought item for my son for Christmas. Cannot wait to see his face Christmas morning. I hope it’s everything he wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good. First time using Xbox, switched from Playstation. Only issue is my right trigger on my controller is starting to stick. I've heard other people having the same problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome system but no next gen games out yet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this console on launch day, and as of today (5/23/21) I’m still waiting for a next gen exclusive. Save your money and wait until next gen games are out for this system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes to share your experience with us. We appreciate it! While we wait for the latest games to be released, we recommend pairing your new Xbox Series X Console with Xbox Game Pass Ultimate. Gain instant access to hundreds of player-loved game titles, gathered from across all genres and styles of gaming, with one, easy subscription. Find all you need to know to launch your experience to the next level, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Happy Spouse, Happy House

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made this purchase for my husband. Transaction and Customer Service with Best Buy went as smooth as it gets. There has been some up and down but that is with Microsoft and not Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking console, has potential...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very powerful console. Unfortunately, at this moment, they're not many exclusives for the Series X. Hopefully that'll change next week(E3). Slick and minimal looking console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Rick,

      We're excited to hear you love the enhanced and optimized computing power your new Xbox Series X Console hosts! Thank you for sharing your thoughts, we appreciate it. While new games are on the horizon, we recommend pairing with Xbox Game Pass Ultimate in the meantime, to truly unlock your system's potential. Gain instant access to hundreds of exciting titles all with one, easy-to-use subscription. Find all you need to know to get started today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Christmas present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet. And i would never write a 50 character review. Totally unnecessary

    I would recommend this to a friend