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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37253 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1739 Showing 34,761-34,780 of 37,251 reviews
  • Rated 4 out of 5 stars

    Happy with xbox purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with xbox series x. The store did a good job answering my questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. Person loved it. Internal drive is small with the size of games today. Already bought an extension drive and even thats half filled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has connectivity issues in terms of syncing the controller to the Xbox. Other than that performs like it’s supposed to. Wait for newer models to come out before purchasing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Pedro,

      We're glad that you're enjoying your new Xbox Series X. If you're still experiencing connection issues, please make sure that you've upgraded your Xbox console and the firmware in your controller.

      Still experiencing an issue? Reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but longer cords would be nicer so we could hook it up a bit more hidden.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBOX X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, but do not like the fact that even games on disk is still installed, which is ridiculous, there will never be enough memory if you have a large library of games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful system

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console if you can get it. No real 'next gen' games out to showcase the power, but the Instant On feature is great, especially for resuming games the next day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    "XBOX READY"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son, this Xbox model is the best, everything about this unit is great! The best game console so far! No regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Extremely happy with the Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. The graphics and hard drive speed are amazing. If you have an older console would definitely recommend getting one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kicking and screaming into the microsoft world, but needed this to play starfield.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but not much different from previous gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console runs very well, significantly better than my previous console but it struggles with Black Ops Cold War though I've heard that is an issue with the game not the console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs bigger hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well. Although 1 Tb might be too small since modern games are so big.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product works great couldn't ask for anything better gaming is great and quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system! It's a very snappy UI much faster than last gen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine. Need a better 4k TV to keep up. Controllers this generation seem a bit lower quality which is my only reason for the 4 star. Otherwise the console is a beast.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Newer is NOT better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disc ejector not working properly. Will eject on its own in the middle of a game. Too much money for faulty product. Old one better.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great next Gen machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but occasionally it will freeze to the point you have to restart it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBOX SERIES X

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good console. They have some nice exclusives.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bought as gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for an xbox gamer. Bought it for my son who has an old model. He was very exited and raves about how great this model is..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is great the customer service however was not

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the series x. It really is a powerhouse console with lightning speeds. Games load instantly and play at the highest fidelity.

    I would recommend this to a friend