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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37253 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1747 Showing 34,921-34,940 of 37,253 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great system but not perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! But it has its flaws, so I would highly recommend getting the protection plan with this unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4k player broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a xbox fanboy. With that said why did MS put in a 4k player but not fix it to run blurays properly?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but glitchy at times they will work all that out, stupid how it’s only hdmi 2.1 compatible and that software isn’t even widely available yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a PlayStation fanboy normally, but I decided to pick up an Xbox this Christmas because some of my closer friends wanted to play online with me. The system is definitely competitive with the PS5. Setup was easy; it required no tweaking from me on visual or audio settings. Gameplay is as amazing as you would expect it to be, and only the most hardcore computer nuts might be able to notice performance differences between this and the PS5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X is a beast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X is a great value and with game pass it can't be beat and it's easy to upgrade the hard drive Sony needs to take notes.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We've designed your new Xbox Series X Console to offer our users the performance and customizability they've been looking for in a home system, and couldn't be more excited you are enjoying the upgraded experience. When combined with an Xbox Game Pass Ultimate subscription, your new setup is truly unstoppable! We're happy you love it. Thank you for sharing your feedback with the community, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Needs more hd space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well - 1T is not nearly enough for several games

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not take long to load. As soon as i turn on and within a few seconds, my home screen is loaded.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a 360 i love the massive step up. Only as good as your internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Xbox x for halo and so far I love the game play. Also the loading time is much faster compared to my Xbox 360

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gad so much fun playing it. I like the cool sleek style.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool system, ps5 is better though, but still cool, like literally cool, because it came from outside in the mail.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    This gaming station is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Xbox is great! Games have much more crisp graphics and works well with my 4K OLED television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Xbox, works well and haven’t had any issues with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get this when u can

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a big Xbox fan couldn’t believe I got a new gen system been playing a I Highly recommend this one

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console definitely worth getting and better than the PS5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SeriesX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything but that it doesn’t have all the games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some syncing issues with controller and headset but definitely worth the purchase. Old controllers work and didn’t have to buy a lot with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything xbox xbox Xbox xbox xbox xbox everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent hardware hindered by lack of software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hardware design, and great engineering. Not complaints with the system itself. It's a lack of next gen games that make the system a dud.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Odd packaging technique

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived undamaged and onetime though there was no cushioning on the bottom of the box, packaging on all four sides and on top but nothing underneath…

    I would recommend this to a friend