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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37254 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1768 Showing 35,341-35,360 of 37,252 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good kid loves the new model mush faster than old one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got the new Xbox and am not disappointed. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smoother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement on the last gen system runs much smoother.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbone Series X

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console but you need to wait until good games to come out for it to be worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works so well! It is so fast compared to my old Xbox!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad experience with this console. This is our fourth X Box. We bought this as a Christmas gift for our kids. When we initally launched it, we received a message that a software update was needed, we ran this. Part way through we received an error message that it was not able to update. We went through all the troubleshooting steps on Microsoft's site and ended up having to manually download the update onto a usb flashdrive and install it that way. This seemed to work until we attempted to install a game and the installation continuously failed. We were on wifi so switched to a hardwired connection to rule this out as the issue. When we attempted to open the console settings to update the network setup, we received a new error message about failure to access the settings. This troubleshooting step instructed us to power cycle. When we did this, the console went back to showing the original update message and error code and we were right back at the start. We have been trying to troubleshoot for 5 hours now and the console basically a brick. Waste of time. Would not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox does it again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming console. I love it! Super fast and powerful!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    XBox Series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice console. State-of-the-art design! The games are great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't rely on the ethernet port.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, except for the ethernet port. Ive tried 3 different cords (2 of which were new) and this thing does not hold a stable wired connection to save my life. I'll just keep it on WIFI and forget about it but it's still a bummer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy it Definitely

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is what a hardcore video game enthusiast needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish it had more memory and came with a charge and play cable and battery

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this concel lot better then the other modles

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Fun to play

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to purchase but really fun console and design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best self care xmas present ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancée and I bought this as our Christmas gift to each other and split the cost. Holy heck has it already paid for itself tenfold - now we sit on the couch and play video games together. Also HIGHLY recommend getting the xbox membership. Was pleasantly surprised to find more than a few triple a titles there in addition to old favs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming system. 4K is big improvement over pervious

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Overheated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheated on me within a week and had to get it replaced!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son was VERY happy! Everything loads quicker and clearer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as advertised and quicker than my xbox x it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! Ordered on the app and got it asap! Now we enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boy loves it and the Graphics and streaming is great.

    I would recommend this to a friend