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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37255 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1776 Showing 35,501-35,520 of 37,253 reviews
  • Rated 4 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall must have!! Great for gaming and watching blu ray movies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Few bugs and glitches on launch week and some tweaks needed but otherwise great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than xbox series s, but still a little to heavy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great Upgrade from Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Upgrade from the xbox one. but it's missing the HDMI and Optical Audio.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift. Everything is good and he loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth rushing out to get because not many launch titles. But a great system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All this needs is more games to be released! the system it self is great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you love your new Xbox Series X Console! We're proud of the package we've put together, and thrilled you've found it to suit your needs as a gamer. Thank you for sharing your thoughts! When building out your game catalog, there's simply no better companion than Xbox Game Pass Ultimate. Gain access to hundreds of titles, hand-picked from across all genres of gameplay, and available to play instantly. Find all you need to know to get started today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good, not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get me wrong, it’s really good, but it’s nothing that will blow you away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1 caveat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative every game must be installed via internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download times are much faster compared to the Xbox One, loading screens are quicker as well. Porting your gamer tag over from the One is easy as well. Pretty much every game from the 360 and One are backwards compatible also! Super pumped my wife got it for me for Christmas, wish she’d let me play it more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Fast downloads. Good gaming options and games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to play. Could use more internal storage than what it has.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective power supply. Common issue (late-2021)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is incredible…when it works. We began having issues after the 2nd week of use. The console began shutting off randomly for a few days until finally it would only remain on for 5-10 seconds. Googling and a bit of research shows this to be a common problem for people and is a major hardware defect. Something is wrong with the internal power supply in many of these consoles. Buyer beware…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console. Next generation games crash though. Hard to get past that.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing crashes occasionally and the controller is the same unlike the ps5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next-Gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a next-gen system. Fast.easy setup. Big setup from an Xbox one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No big titles yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great console but needs more to it. no big titles yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice console with high quality resolution and great games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better as a Home Entertainment System control

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not worth the cost. get a PS5 for games. As a control for an enertainment system like a sorround sound system this works well but buy the cheaper $299 digital one. the cost of the Xbox is not worth the money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fast console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast but not having very many dedicated series x games is the problem

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Edward,

      We are happy to hear that you are enjoying the Xbox Series X and how fast it is. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft