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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37255 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1777 Showing 35,521-35,540 of 37,255 reviews
  • Rated 3 out of 5 stars

    Better as a Home Entertainment System control

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not worth the cost. get a PS5 for games. As a control for an enertainment system like a sorround sound system this works well but buy the cheaper $299 digital one. the cost of the Xbox is not worth the money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fast console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast but not having very many dedicated series x games is the problem

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Edward,

      We are happy to hear that you are enjoying the Xbox Series X and how fast it is. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    can't find this anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very big console and is impossible to find in a best buy store. The price needs to be lowered and stock needs to be replenished. Oh and the controller breaks down way faster than PS5's.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for gaming. Glad I got it when I got it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console but ps5 is better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your typical Xbox console. Not much for games right now. Enjoy my ps5 more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't play movies...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    game is great but if you want to watch dvds or blue ray movies... forget it. The app you are "supposed" to use DOES NOT WORK... I miss not needing an app for this feature...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have received the console on launch date like most places did. Best buy didn't ship until launch date and sat 8 hours away on launch date for 2 days. I will never pre-order or recommend best buy for a pre-order in the future. Also i will have nothing but poor things to say about best buy from now on.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    has potential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great console with more games to come in the future

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get a ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely go with a ps5 Bought the Xbox for a family game console. I have my ps5 and it’s sooo much better. Xbox feels so clunky. Even the controllers are more expensive and have less features. If you are an Xbox fan then it does what it advertises so can’t complain.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Console!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. It is well worth the money!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brandon,

      We're happy to hear you are pleased with your purchase! Your new Xbox Series X Console is a truly powerful gaming machine, primed and ready to take on all of the exciting features and gameplay associated with next-generation gaming. We're thrilled to have you along for the adventure! Thank you for sharing your feedback with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console but the UI can be improved cause it’s the same as last gen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AA Non-Rechargeable Batteries = DOA

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is good enough but not as good as the PS5. It's 2020, Microsoft. AA Batteries for your controllers? Really? I know times are tough, but you really should have cut corners somewhere else. Absolutely inexcusable not to have long lasting rechargeable batteries/controllers in this day and age.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Series X Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent was expecting more probably need to wait for better next-gen games.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy is a joke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that I’m forced to buy a game bundle when I just want the console is ridiculous. Further, the delivery agent shows up to my house in street clothes and forgets to take photos of the packages and knocks on the door, unannounced to ask me to retrieve the now opened boxes so she can take photos of them Console works as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Owa owa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it, it’s good. By far the easiest site in my opinion to get one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good 4 star good good 4 star good good 4 star

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    xbox series x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great console very happy with purchase new remote better than the old also

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SeriesX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 is better. That’s pretty much the bottom line.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Flip Adelphia

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox prices plunge so almost got stuck with this system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Just wish there was more storage for the price you pay!

    I would recommend this to a friend