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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37255 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1794 Showing 35,861-35,880 of 37,253 reviews
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the power it has, and that it also has backwards compatibility. Will be looking forward to some exclusives soon.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fast quiet no games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    strong hardware runs hot even in standby mode so i keep it off most importantly needs games none to speak of right now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming experience! My son is delighted by his new game console and I can see him enjoying with friends online

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox series x is very average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t feel next gen and very buggy and the remotes feel pretty much the same

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Loads slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that good its to slow to load and seems to overheat

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox wasn’t the move this time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was traded towards a PS5. Xbox is alright, but the PS5 is just more innovative with just the Dualsense alone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lacking features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good console. It is lacking alot of features compared to PS5 though. And it has no new game library.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good with bugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    many bugs on the system. not sure when an update will come out or what the deal will be. but many bugs on original

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    World’s best console.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, True 4K, 120Fps. Those who want the full Fps have to have a monitor or Tv that supports 120+ Hz.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Graphics way better . Downloads way faster .

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shuts down and kicks you out of games for no reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from XBox one. World of difference. Very responsive. Grandson is very happy with it. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried it was going to be too big for my room but it's really sleek and fits just right! :) recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery annoyance+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was ordered for shipping to our business address with a delivery date of Wednesday. The item was instead brought to our office the next day direct from a store. However this was a weekend and the office was closed, we did not think this would be an issue as our delivery date was set for the middle of the week. The item was then returned to the store and we are now having to wait on a refund to repurchase. Pretty bad expiernece overall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greatsystem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is perfect for our upgrade needs. It was the perfect gift and so glad i could find it this year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge upgrade over the one x in my opinion unless you buy a new tv this is not worth the upgrade just yet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best console I ever owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series x is the best next gen console to get and I’m a lifelong PlayStation fan highly recommended

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox Lives!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! I love its 4K gaming at up to 120 frames per second, advanced 3D spatial sound, and more!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you love the enhanced graphics and sound capabilities of your new Xbox Series X. Thank you for sharing your thoughts; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love my XBox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the memory .. have issues with the cloud communication between with Xbox otherwise it’s all good

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    X Box x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 0 stars because I picked it up and it over heated within 20 minutes and because I used the credit app to buy it’s been over a month and they have not replaced it yet. My 9 year old is crushed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ms. Robertson

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This xbox has quit working. It lasted us 7 months

    I would recommend this to a friend