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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37255 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1804 Showing 36,061-36,080 of 37,253 reviews
  • Rated 5 out of 5 stars

    Adrenaline rush

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Xbox series X. “It gives me wings.” Wait… Red Bull?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful graphics. Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are on xbox fan this one is easy..if you can get it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't give me the option for the 2 year geek squad insurance

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox Series X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very glitchy, doesn't run as smoothly as i thought it woul

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of selecting trade-in option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy canceled my trade-in without ever notifying me or explaining why. I was expecting the value of the trade-in to off set the purchase price. Instead, this came off as a bait-and-switch. After I used their trade-in interface to value my old console and was quoted a price for same, I opted for the trade-in purchase and bought the new console. Only after I completed the purchase did Best Buy then back out of the trade-in (without ever notifying me).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking for this for 2 years. Glad its back in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy to be able to get this system for my son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for the gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my son very happy. It was the best gift for a gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gammer dream

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift. Woks great fast shipping. My niece loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with this purchase very fast gaming console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good christmas present happy with purchase easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system super quiet lots of memory highly recommended

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Consoles great…controller sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller disconnects randomly for about 10 seconds and then turns back on. I replaced it once and now its doing it again. Straight out of the box too

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Say hello to the next Circuit City

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console died after 5 months of usage, with warranty in geek squad for 2 years and they replaced of it is a joke. They shipped out for repair instead of in store replacement then the repair exceeds the limit of the warranty coverage so they said Microsoft sent them a replacement with no ETA. Last time buying Tech in Best buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Essy buying process

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy reservation process to hold in stock for pickup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my daughter. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family loves having a versatile unit. We all play on it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was broke but I don’t think it was y’all fault Everytime I played a game on it my Xbox would just cut off randomly out of no where which didn’t make sense to me but I sent to back to Microsoft to get a new one .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Xbox Series X for my son. He is very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. My son is going to love it for Christmas.

    I would recommend this to a friend