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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37255 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1813 Showing 36,241-36,260 of 37,253 reviews
  • Rated 4 out of 5 stars

    Amazing gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son will love it. It is a Christmas gift for him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than a xbox one but not enough memory.still.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a nice PC just don’t bother with a Console, its quality is so horrible compared to 4080 super. Not worth it just buy a better gpu with the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great!!!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First had one and to be honest ps5 is a lot better

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hype I think

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just keep your Xbox One. Honestly all these new systems are just hype.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox fail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of glitches and games that crash disappointing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good console but no new games and big UI changes all looks the same as xbox one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your two options are $70 games or a subscription service where you don't own the game.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Xbox Series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been an Xbox fan and just picked this one up yesterday. I have been off of the gaming scene for a while and the last Xbox I had was the regular xbox one. I think this one looks pretty awesome and I’m excited to use it more. Thought it was cool that it has 4k and 120 refresh rate so if you have a good tv you can really take advantage of the quality. I did hear they have some chip overheating issues so I suggest purchasing the protection plan just in case, but if you take care of it I think it will take care of you. Overall pleased with it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a horrible buying experience. The Xbox didn’t work. I tried everything from resetting the settings to trying game disks. Whatever game we tried opened up and then didn’t work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance, Speed

    Rated 5 out of 5 stars

    Grade A system! Series X!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy little machine and I love the appearance. Easy to set up. 100% backwards compatible. If you have the 1x, you will not notice a huge difference in graphics (yet), but that's coming! I absolutely love the SX and feel lucky to have one. I have the PS5 as well and I can honestly say that this system is better in every way. The PS5 is very tacky in appearance and very buggy as well. Series X is a powerful high end computer type of gaming machine, I definitely recommend it and I cannot wait to see the games coming out over the next few years!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Need PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer a PlayStation 5. Each time I get it in my cart, I cannot check it out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Needs to be re-engineered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sad xbox X poorly made it has a lot of Corks..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Overall performance

    Rated 5 out of 5 stars

    Best Console EVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before getting a Xbox Series X My expectations was Low I was sceptical...But After getting my hands on the xbox series x. Those feelings got thrown out the window! The Series X Literally blew me away with the graphics and performance that I didn't think was possible!! I love it! Not to mention the quick resume,the crazy fast load times and all my old games look and play better than ever before!! Dont wait! Get a Series x Now if you can! It truly has the best offerings that gaming can give! NO REGRETS! Did I mention I love it? Microsft you guys out did yourselves with this one!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox series X sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not hook up to my Wi-Fi, it kept telling me my wifi password was wrong even though my password was right. Very disappointed, I love Best Buy and everything I get from them is great except this time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK but there's nothing good to play it. Definitely recommend the ps5.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashed with any game I tried to play. Poor performance

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    New Product - Didn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console and remote will not sync with each other so we have to send it back and wait a couple weeks for a fixed or new console. So this Christmas present didn't go over well but if he gets it back quickly, he will be happy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same UI and games suck, doesn’t feel next gen. Just use your Xbox one x.

    No, I would not recommend this to a friend