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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37172 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance, impressive graphics, and high-speed capabilities of this console. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, owners are very satisfied with the console's reliability and seamless gaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 37,172 reviews
  • Rated 5 out of 5 stars

    Reminisce Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has always been great, and I’m a console connoisseur. 120fps at 4K is great. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system. Graphics are exceptional and no lag. Did replace controller.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    She's a beast!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is a real beast for sure! Not only do games look great on it, the minor touches added to the controller make this setup nearly perfect. The dashboard revamp is a welcome improvement over the Xbox One and after signing up for a trial of GamePass I am really hooked now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made quality product from Microsoft. I would recomend this for older gamers system has a ease of use interface. And is alot of fun

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Great improvement over the previous generation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. He’s been loving it! Just the overall speed of the system, along with the great feeling controller have made him a very happy guy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Still Great a Year and a Half Later

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a year and a half since I bought this and I still love it. It is so fast booting up and loading games, not to mention it is SILENT. I have never once had an issue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series x works amazing for gta and fifa and call of duty. And also it’s amazing when I could watch movies on it too. Love the Xbox game pass as well.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    NEW XBOX ROCKS

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, awesome graphics, and super fast load times. They could have upgraded the controller more but it is what it is. If you are looking for something familiar and are use to the XBOX, get one. If you are looking for a total upgrade, maybe try to get the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The ultimate gaming experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. I like it considerably better than the previous generation. Game play is awesome. Excellent graphics and sound with Atmos. Would highly recommend this console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade coming from Xbox One S. With stunning 4K graphics, ultra high FPS, and lightning fast load times, what is there not to love?? Only down side is that this does jot come with Optical Output. So if you have a sound system, you may have to connect directly to your TV

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congrats on upgrading to Xbox Series X! We're thrilled that you love its powerful performance and fast load times, too. Thanks for sharing your experience; we hope you have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The Best Console I’ve Ever Bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest console ever. The loading screens usually take less than a second. You can quick-resume so many games at a time continuing right where you left off. On top of that, I bought 2 years of Game Pass Ultimate. I could never asked for a better system to game on

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 3 out of 5 stars

    Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main benefit of the Series X v.s. the One X would be load times between games, transition screens, and start up. Start up is very very quick and the SSD allows for multiple games to be open at one time which is very nice, graphics are good but could be better, also have had a few games like COD crash pretty often when running in 4K, also after initial setup you only get around 800gb of usable space instead of the promised TB. Side note; there is no optical cable port in the back anymore so headsets that rely on that will require an additional piece of equipment to use again(to its full potential[Astro A40]) Worth $500? No, BUT, hoping for more Xbox exclusive games for the Series X/S that feel like you actually need a $500 console to play, and utilize the consoles full potential. Also, the controller that came with mine has a sticky trigger, which is Microsoft’s fault due to adhesive residue left in the place where a small pad should be to stop the trigger from hitting the plastic when fully pressed, which was missing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts and feedback about your new Xbox Series X. We're glad that you're enjoying it for the most part, but sorry to hear that there's an issue with controller that came with it. If you're still experiencing an issue with the trigger, please contact Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Excellent system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Xbox Series X! Enjoying the graphic and performance enhancements over the Xbox One while being able to enjoy all of my games from older systems as well as newer games (Hogwarts Legacy has been a blast!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X - thumbs up!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned all the xbox machines since they came out. PROs: Very fast "Quick Resume" feature Supports up to 8K resolution and up to 120Hz refresh rate Xbox Game Pass offers a stunning level of value An SSD speeds up load times HDMI 2.1 out Backward-compatible games Adds HDR to older games 120Hz modes for smoother gameplay Blu-ray player and lots of apps Almost silent operation CONs: Expensive Few titles use ray tracing right now Non-removable stand looks weird horizontally Loses the optical audio output User interface remains cluttered No exclusive games THAT SAID - and while I could gripe more on the Tiles UI that the xbox has which seem *dated* nowadays - its menu system is clunky - and lacks in a lot of areas and Im not a big fan of the xbox UI but I'd give this console the thumbs up - however it is a bit pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting a lot when I purchased this console. I believe it has lived up to my expectations. It is unbelievably fast. I have awful WiFi at my house and it still seems to do everything that it is advertised to do just as well. And no, it doesn't overheat so you don't have to worry about that.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Console Gaming like it should be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly next-gen gaming. Everything about this console trumps its predecessor. The menu, the graphic, load times, and even the overall feel. Well done and if you don't already have a 4k 120hz tv to go with this bad boy, might want to pick one up.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Xbox X Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console. Awesome, new updates, good graphics. Extremely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal in gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox provides it's customers with the best ecosystem in gaming. Game Pass instantly gives you a library of 400+ games and every new 1st party game launches in the service day one which saves a ton of money now that Microsoft is the largest publisher in gaming. Call of Duty will launch in the service day one now that they own the game which is incredible value. You can play your games anywhere on almost any device. Very easy to add storage to the device without any need to be tech savvy. Runs very quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    The best box for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Work super fast. the graphics are great. Love the compact look that it has and the fact that you can still use disc for playing. Super Happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Powerful Console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good graphics for the price, the Series X has a solid library of titles, and it is also backwards compatible with games going back to the original xbox. If have a TV that supports 4k 120FPS definitely set it up to run with the best picture possible, the remake of Ninja Gaiden 2 black looks incredible and definitely must have for the system!!

    I would recommend this to a friend