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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37255 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1858 Showing 37,141-37,160 of 37,255 reviews
  • Rated 5 out of 5 stars

    Best at what they do

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best store for all electronics and all appliances.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had trouble with this thing since the day I got it. App wouldn’t work for the set up and then it wouldn’t download any games, it would stop at 12%. Had to send it to Microsoft for them to fix the issue which takes at least 10 days. The service was free but ups charged me 10 dollars to ship it.. Xbox should have covered the shipping. Doing research online you’ll find that it’s a common issue with this console so be prepared.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console and best paired with an LG Oled tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great variety of games! Backwards compatibility is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price works very good Would shop here again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Console and Sleek, Not a Problem for 3 Years With It

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you dont care about exclusives it’s easily a 5 star rating. I personally have to give it 4 for that reason. Hopefully all of these acquisitions pay off in the future and we have more xbox exclusives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves this Xbox.... Plays it everyday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great power

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! The gamepass also has way more quality games than i thought! MSFS is by far the best game!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tim,

      The combination of your new Xbox Series X Console and an Xbox Game Pass Ultimate membership may just be the most powerful duo in all of next-generation gaming. We're thrilled you've been enjoying the hosted experience! Whether it be its optimized performance, or its pairing with a nearly-endless catalog of exciting titles, we're happy you love it. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Solid Game System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system. Games load alot faster. However the one complaint is that it will not allow me to play games of my external drive. I have to transfer games back and forth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great production of Goodson will shop again this was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made girlfriend very happy for her birthday!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get one but was worth the wait. Set up was easy an fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good good good good good good v good good goodgood good goodgood good goodgood good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Great One

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper easy set-up, great library. Gamepass makes this an easy decision over the Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t decide between this or the ps5 this was easier to get until I get a ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Munch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I got the mini fridge to got the munchies whenever I play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, and at the price point you can’t beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fighting bot buys

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think best buy should make it to where there can only be one xbox x|s or ps5 to one address.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing xbox fastest ever. Downloads in minutes. My old Xbox Could not compete.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've noticed the improved computing speed and near-instant load times we've built into your new Xbox Series X Console! It's a huge leap forward compared to past models, and we're thrilled you've been enjoying your optimized sessions. We're glad you are pleased with your purchase! Thank you for sharing your thoughts with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft