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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37255 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1863 Showing 37,241-37,253 of 37,253 reviews
  • Rated 2 out of 5 stars

    No Consoles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be great if I could get one bots bought them all out with in minutes why are they so understocked

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken 2 times

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got This system and 5 months after it broke.so I sent it in to Microsoft and they said that will fix it.They didn’t It’s still broken.Now I have to send it in again to get it fixed again.I’ve owned Xbox’s for my hole live and this is by far the worst one.not worth $500.this thing is a huge disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant install or download anything without it not working. Company just needs to give up consoles because they obviously dont care to make a 500 dollar piece of hardware work in over a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no customer service available for microsoft

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible bought this for my teen daughter for Christmas set up microsoft account next day couldn’t access account this console is too complicated and seems as if account is hacked once its set up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     The last one I purchased broke three days after my Microsoft warranty was up and they want 299 to repair it, how ridiculous is that.  They know they have a design flaw and that’s why they only give you a one-year warranty.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    There was a problem with your Microsoft All Access

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a problem with your Microsoft All Access checkout.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drm needs to be fixed for offline

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works when connected to the internet you cant download disk you hae cus it's not the data just the license on ths cd and digital games you have to verify everytime i got a refund il see if xbox will change it soon and get hdr working across the board

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    -

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly wouldn’t know since it got stolen off my porch and I wasn’t able to get a refund . Thanks :)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cant order it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dont let me buy it, must fix the app and that is all i ask please and thank you

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but hdmi issues since purchase. I have to always reset set my xbox anytine its moved.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox/PlayStation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why is it you allow people to buy more than one console so they can sell it on eBay? You guys are worthless!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WORST GAME CONSLE EVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible it is frezzing in the middle of every game i hate xbox series x DON'T BUY IT

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't even order

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been trying for months to order. Site crashes every time they come available.

    No, I would not recommend this to a friend