Customer Ratings & Reviews

Great console to use, always buying Xbox consoles since I was young

High speed! No lagging! Just a great system over all

Great system. Next Gen games look fantastic. Performs well. Size fits nicely. Controller is a little dated and storage could be better but that’s true of all the new consoles. Add game pass ultimate and its great.

120hz feels amazing . If you don’t plan on getting a 120hx tv or monitor just go with the Xbox one x you’re getting the same graphics out of it . Great console though load times insanely fast wish there were more series x supported games though

My son absolutely loves his new console. He is very happy overall.

I love the simplicity of the design of this Xbox, as well as the blazing speeds the supported games provide. Less loading times, faster download time, and 4k

I am a previous customer coming from the Xbox One, which means I went from the worst console (it's the first one) to the best console, so this review is from that point of view. First, a few bad things. The system only comes with what you need to get connected and get started. There are no free games inside the box or codes for Xbox Live or Game Pass Ultimate, only the console, controller with batteries, power cable, and a 4K capable HDMI cable. When you sign into the internet it will prompt you to spend a dollar for one month of Game Pass Ultimate. You won't even get a cable to connect your controller to the USB port on the console in case you need to update the controller. I'm not sure if this is needed or not though, as I haven't tried it. It requires a USB-C to connect it, so that small round connector, not the micro like the older model One controller has. This also means you get no headset with it, so if you want to talk to other players in a game, that's more money out of your pocket. I suppose they want you to use the Xbox App on your phone to chat in parties, and that can be spotty. The HDD only has 800 GB of size because the other 200 GB is taken up by the operating system. One of my largest games is over 100 GB so this can be an issue if you want to store a lot of games on the HDD, and if you want to play any Series X/S games (like The Medium is exclusively Series X/S) then you must store them on the internal HDD. There is a 200 dollar mini drive that you can plug into the expansion port, but it really shouldn't be needed. That said, onto the good. That HDD is a Solid State Drive, or SSD. It doesn't use the platters and seeking of a conventional HDD so load times are much faster than usual, and the system is designed around this drive. Load times are MUCH improved as I have played Forza Horizon 4 on both consoles. Going from 1080p 30 frames per second with load times ranging from 30 seconds to 1 minute or more, to 4k 60 fps and load times in mere seconds was a staggering upgrade that I was not expecting. The fast loading times result in a quality of life upgrade where you are not waiting as long to enjoy your games. Even my external 5 TB HDD that isn't a SSD has improved loading times, so that's a nice bonus. That mini drive is also a SSD so you can get an extra TB of space if you feel you need it. Right now though, everything is fine, and I just keep the games that are upgraded to Series S/X on the internal. Another positive is that Microsoft understood there was problems with the world, so they decided to let us use our older Xbox One products on the new console. So I have not used my new controller at all. However, I do notice the added features compared to the older controller. The d-pad is a shield rather than a standard D-pad. Your mileage may vary, but I haven't used the Elite controller myself, so it's not a deal breaker at all. The triggers are curved a bit more outward and have little bumps on them to allow for more grip over the more slick and less pronounced triggers on the older controllers. Might take some getting used to. It also has a share button that is in the center that we didn't have on the older controller. Press to take a screenshot and hold to start recording. You might have to set up the recording ahead of time, or it may default to 30 second clips, I do not know. Also, you will have to invest in a new model play and charge kit, as the older one uses the USB Micro, and the newer one uses USB-C, so they are not compatible. Personally, I like my older controller with the Chat Pad attached to it, plus I already have a headset I can use with it. At least the new controller has a plug that accepts the standard headset plug, but I am not sure if you need a stereo mixer to use any sound and chat headsets. I have one of those too that my chat pad interfaces with, but I rarely use it as I prefer to use my sound bar and be able to hear things around me over being completely immersed in my game. Then again, I don't play any Battle Royale or serious games that require 110% of my attention. Oh, and for those who are looking for a controller to use with your older One, since they don't make the One controllers anymore (you are probably not reading this for that though) you can use the newer controllers with the older console, they work just fine. I would like to have a new chat pad for the newer controller, but I think they really want us to message through the app instead, so that may not happen. I had to wait several months before I did manage to get my hands on this new console, due to supply and demand of this current time. I had actually decided to wait and hope that they were going to become more available over time, but that became difficult. I had a chance to get one over 2 months ago from this purchase because Best Buy had some they had released, but I decided to wait. Then a friend of mine's One's power brick failed and he had to way to play anything. That got me to thinking, I should get one sooner rather than later because of lack of availability. So I started to camp the Best Buy site and check in to try to get one. They were most likely in stock much sooner than I managed to get one, but I work almost every day, so when I would check the site they were sold out most days. The process took a bit longer than usual because they were slowly releasing stock, but overall since I was paying attention, I managed to secure one. I picked it up at the store less than a week later. If anything happens, I still have my older console to fall back on since it still works. Personally, if I could of walked into any store that stocked these consoles and bought one any day of the week, I would not of gotten one now. It is a full on upgrade to my console, and was worth it, but I do feel it isn't a NEEDED upgrade RIGHT NOW. If you can get one, then by all means, I would definitely look into getting one, but if you would have to put yourself through a situation to get one, it is fine to wait, especially if you have a Xbox One X. They don't make those anymore. I also haven't had any performance problems with my Series X, as there were quite a few reviews on here that have problems with it not working after a couple of days. I have a good amount of airflow around my console though. Overall though, I feel that this system is a huge improvement over the original Xbox One system. It doesn't come with anything in the standard box, unless you buy a Best Buy assembled bundle (Xbox Series X + Forza Horizon 5 for example) but if you get Game Pass Ultimate which is first month's a dollar then months after that are 15 dollars a month, that is still a very good value. I'd also wish it came with a headset, but that's the price of business these days I suppose.

Excellent next generation console. Much faster than my Xbox One X. Larger in size than the previous console, however it still fits just fine on the entertainment system/TV stand. The added speed and power inside this console makes up for the difference in its size.

Love this new Xbox! It was money well spent. I also bought a new LG C1 65” from Best Buy’s knowledgeable store associates. The series X is a powerhouse and was a must have for me. 12 teraflops, true 4K 120 gaming, IMO way better than PS5 technology.

Vastly speedier than it's predecessor. Runs extremely quiet. Has the best controller of the next gen consoles. Perhaps most importantly, it runs Starfield.

..the wait is over. Super happy i finally got to snag one of these. Everything about this machine is awesome. Extremely fast in loading games, graphics are amazing and the framerates phenomenal.

with xbox gamepads and day one exclusives like halo hitting that service, more power than my ps5, the quick resume feature, the best controller ever made... all of this has turned my ps5 just "my other console" not even close to being my main anymore.

Massive performance/storage upgrade. Would recommend.

Excelent product, great condition and faat connection to enjoy a lot of games with game pass

Great product the Series X is a good step for the next generation of gaming quick resume is awesome and load times are next to none. Xbox doesn’t get enough credit for the impact of Game Pass which can’t be matched I fully recommend upgrading as soon as possible.

This thing has been pretty sweet, so much faster than my Xbox one S, it plays some incredible games and does it well. It has had some weird bugs but I’m not sure if that’s the Xbox or game glitches causing the bugs.

Fast loading, great graphics. Nice design. Easy to setup. Don' like the fact that the games are a lot larger in size which means you almost need to have an external hard drive even with the 1 TB internal storage.

Upgraded from an Xbox one to the Xbox series X and it’s the best. Graphics and speed is a big game changer. Literally. Happy with my purchase!

Most powerful console ever created! There’s a huge difference from the Xbox one X! Games run smooth and fast, loading times are noticeably down allowing more time for gaming, can change between multiple games in an instant. This is the best console I’ve ever owned!

I've been extremely happy and impressed with my Series X. I normally wait a while after a new console comes out before I buy one, just to be sure the bugs have been worked out, but I wanted to be able to take full advantage of everything Cyberpunk 2077 has to offer so I upgraded to the Series X and a 4k TV. I wasn't able to secure one during the pre-order period, but I was able to get lucky and secure one by checking the Best Buy app regularly and snagging one when they had them in stock. The Series X took everything great about the Xbox One and made it better and more powerful. I'm really impressed at how fast this system is. I've been able to run Cyberpunk 2077 at 60fps with only a few dips in frame rate, and I've only encountered the occasional graphical bug or crashed game only after playing for long gaming sessions. I couldn't be happier with my console and haven't had any issues with the hardware.