Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37174 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 37,174 reviews
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Xbox X Series

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with an xbox! This one is kind of bulky but the graphics are very nice

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Oh Yeah

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, runs very smoothly compared to my last console. Graphics are great

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great Console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great console. The games look better and are faster.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, my new favorite console. Shipping was quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got lucky!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super lucky to hit when these restocked! I didn’t use any programs to let me know I just so happened to check and the add to cart was greyed out and said waiting for more as soon as it turned yellow I added to cart and had my payment info already saved from previous orders. They actually made me put in a code they sent to my email to purchase I guess to prevent bots which is great! Everything is awesome so far!! Game pass is a must for the Xbox so get ready to pay for that too. I’m coming from the ps5 and I have to say they both have they’re perks but I’ve been on the Xbox since I got it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Dave,

      Welcome to the Xbox family! We're glad that you were able to get a new Xbox Series X, and it just goes to show that perseverance pays off. Thank you for sharing your experience; we hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible graphics and faster speed than the xbox s we had. My son loves it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kid loves it! Said it runs great, fast and the graphics are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Finally. In stock for very late Christmas

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new system, much faster than the xbox one and the graphics are much nicer too. Also takes up less space on a shelf with its smaller footprint.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console. I love the quick resume. I can get in and out of a game in a matter of seconds. It’s extremely fast. No more waiting on loading screens for the longest!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Angel,

      We appreciate the kind words! We love the Quick Resume functionality, and are really happy to hear you do to. Thank you for taking a few minutes to share your insights with us. We really appreciate hearing your feedback, and are delighted you have found your new Xbox Series X Console's speed and processing power to your liking.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Console
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Smooth performance

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No lag or overheating, great console and very convenient for a small gaming area.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    To best console

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best video game console, excellent performance and graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wonderful console!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console. Very fast and plays games at good frame rates. The fps boost feature gives new life to the older games. I have been using this feature (though not supported for all games at the moment) and am enjoying it a lot. The new games for the system will start coming in some time and this will be great for Xbox. The Game Pass is a great service too and gives you the option to play many games immediately. The controller that comes along looks very similar to the Xbox One controller but I would say it is better in quality. Overall very happy with this console. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING EXPERIENCE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this xbox for my 18 year old grandson's birthday in December. I ordered it online and picked it up at the Nampa Idaho. From the time I placed the online order and picked up the xbox, every BestBuy team member was amazingly helpful!! Love, love love Bestbuy...my go to store for electronics :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is a great system. Just what my grandson was looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and top speeds. My son is very happy with his Christmas gift!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Less wait time

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and better graphics than the previous generation. The speed difference is especially noticeable on load screens. Oh, and no fan noise. This machine is completely silent.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Convenience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up with access through your phone, which made the process easier. Very sleek design, easy top place.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Ultimately Mind Blowing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is such a great console for people who have been on Xbox for a long time since a lot of the games you own are transferred to the system via account ownership. The controller feels so good to hold. The only gripe I have with it is that it only has a 1 TB ssd storage, so I recommend buying an expansion card for it. Overall, I am enjoying everything the console has to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s okay, but prefer PS5.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay, looks nice and has good performance and all. But the amount of games are lacking tbh. I also hate the controller. The buttons feel very cheap, esp the ab/xy ones compared to a PS5 controller. And it having a rechargeable battery is a huge bummer. Using AA batteries in a controller for a $500 console seems cheap. Love the console design though. It s fan of the UI, however. Not enough Xbox exclusives to really make it worth my time, personally. Bought in May 2024 and used it only in December when Indiana jones came out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but better graphics plus no lag and faster loading

    I would recommend this to a friend