Customer Ratings & Reviews

I wasn't in a hurry to upgrade since I have an Xbox One X. Wow, am I glad I did. Seeing is believing. The smoothness of the refresh rate is unreal. My TV is 4K HDR / Dolby Vision and has the standard 60Hz refresh. I don't find it's necessary to upgrade for the 120Hz refresh. Especially since many games will not actually run at 120FPS and instead will run at 60FPS anyways. I'm not going to drop $2.5K on a top of the line TV only to satisfy the occasional 120FPS game. Remember how your Xbox hardly ever downloads games and updates at full speed due to hard drive speed limitations? Gone. I'm tempted to upgrade my internet just because it's finally being utilized to the max. This device is a monster BTW. I mean a literal brick of power. It weighs a ton and yes it can be laid on it's side, which I prefer. I have reorganized my media center to accommodate proper airflow as it's basically a $500 space heater. Make sure you plan for airflow. Room for improvement: the default internal storage should be 2TB. Come on guys, 1TB of space is enough for 6-7 good games. It seems slightly cheap on Microsoft's part to stay at 1TB and charge $220 for only 1 additional TB as an expansion. Also: the new controllers are very comfortable and an improvement over the last gen. Why fix what aint broken? EXCEPT - the share button is a bit awkwardly placed. I've hit it accidentally at least 20 times. Better location? Maybe higher by the Xbox logo or perhaps on the top of the controller between the LB and RB buttons, so that you have to purposefully press it.

Another step toward clear graphics, very smooth and powerful machine. Worth every dollar from the one.

It's a great console and does exactly what I needed it to do.

North tenth McAllen Best Buy had wonderful customer service. From the moment my husband and I stepped in we were greeting with a warm hello and how my I help you today. The gentlemen helped my husband out in the direction of where to get a replacement for my son’s oculus. Then he told me where I could go find the Xbox system and accessories. The young man in the back helped me with my selection of an Xbox. Told me the difference between the game systems and what gadgets are included. He helped me out to the best of his knowledge because I myself am not a GAMER. I am horrible with names but if I could remeber his name would give him a shout out in this review. My husband was able to order another oculus without any trouble. As we proceeded to check out with the xbox the associate cashing us out asked us about applying for a Best Buy card which, we were approved! Thank you Best Buy family. Happy holidays.

We waited a few years before finally taking the plunge in upgrading our system from the Xbox One. I wish we had not waited so long! The Series X has been working flawlessly and we have really enjoyed diving back into gaming together.

Amazing game system, much more faster then the one an & more enhanced. I play it daily since i bought it. Mainly bought it for the new forza motorsport but i tried waiting awhile to hopefully get another special forza edition xbox but they never had one come out for the series x

Absolutely thrilled with the product. Was in the market for an upgrade, and I could not think of a better console. Pickup was super easy and fast, and its been an amazing product since.

smaller than I expected but greatly upgraded my gaming experience! graphics and performance are great while also staying cool & quiet. would grade it 4.5 stars if I could.

Great addition to the platform. It is deceivingly small yet heavy system. It is a lot smaller than the PS5 (both models). I haven't actually played it but if you are a XBOX fanboy i'm sure you'll want it, and if you are on the fence between PS5 and XBOX this wouldn't be a bad system to switch on. Although I still think that PS5 is better (my opinion, I know what the specs say, but paper specs don't always reign true in real life.)

The Xbox is perfect can't wait to give it to my daughter for Christmas .....As always great customer service at my local best buy. Was in and out......on black Friday !!!! They employees were all helpful and amazing in helping me find exactly what I was looking for

My grandson loves loves this..can’t say more! This is the one to own!

Xbox series it great product for ur kids play games

It's what you would expect from an Xbox. Easy set up, easy to use. Lots of games. Excellent transaction with Best Buy as well!

The Series X is killer in every way. Fast, great picture quality and smoothness regardless of game, game pass is a life changer.

Very fast and reliable console. You can play many games and have a lot of fun.

My grandson is very happy and state's it works wonderful and a good speed

Exactly what we were expecting. Great performance and very powerful and fast! works great! No more lag!

Xcellent graphics super fast awesome the best ....

Xbox is better than Playstation. No seriously its way better

Really good performance and lots of games on game pass!