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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37177 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 37,177 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my bf. He loves it. We had so many issues with his previous system that he had to switch back to Xbox and now our entire household is switching over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have a PS5 and I must say that this thing is a beast. Moving through the menu is faster, also launching games can be faster in some instances. Quick resume is a game changer (pun intended). Together with game pass, this is the best in the gaming industry right now. Having said that, it all come to game preferences. In my case, I like more Bethesda-like games than Sony exclusive, so it depends what you like.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my boyfriend and he absolutely loves it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Must Own Console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolutely beastly console that every Xbox fan should own if you can find one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love Xbox.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fan. Had an issue the first day where it would cut off randomly. This was a problem because I really wanted to play my new Xbox. Happened about 10 times thought I got a defective one. Was disappointed thought it would have to be returned and none others would be in stock. But the next day it began to work fine. I’ve had it for over a month now and still hasn’t cut off since day one. Weird fluke I guess.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ryan,

      We're happy to have you on Team Xbox! And, thrilled that after your initial issues, you've been experiencing the elevated level of play you've come to expect from your new Xbox Series X Console. We're happy you love it! Thank you for sharing your thoughts. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking gaming to another level, it’s true I was doubtful about the Cloud platform for gaming and quality of the system. The system plays games effortlessly which are downloaded, but the best part is the cloud gaming paired with High Speed Internet. What a blast to not take up drive space and not lose much game quality. This is on par with the advanced gaming systems, and does not quit .

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent no problems with this product speed good great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Its fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes all my current games run faster and better. Quick everything, just needs current gen games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted to hear you are enjoying faster run times and an overall quicker interface thanks to your new Xbox Series X Console! We appreciate you taking some time to share your thoughts with us. To build out your game library, try pairing your new console with Xbox Game Pass Ultimate, which instantly grants you access to more than 300 of the latest and greatest titles from across all genres: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed my system upgrades by add this to the collection

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All ways running

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second series x , needed one for other room. My current one is on 24/7 with family streaming and playing games. Had it like for 2 plus years , with no issues. Console is fast , only downside is memory, you will need an ssd card .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy® Elite Plus Member Made my purchase online and I received my console in less than a week. Super excited about its arrival. This unit was easy to set up in I purchased the Logitech steering wheel bundle that included a steering wheel plus a separate foot pedal. After using it for 2 days I love it and plan to purchase the gaming chair as soon as it becomes available

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing console worked perfectly loved it, great for the family and multi use. you'll love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you love your new Xbox Series X and that it's working well for you. Thanks for sharing your experience; we hope you have fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Much faster than the Xbox One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster and better performing than the previous Xbox that we moved to another room. That one is an Xbox One. Relatively speaking this one is lightning quick.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Major performance upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied, huge speed improvement over Xbox One as well as graphics. I'm loving it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with us. We are glad you are enjoying how fast the Xbox Series X is and its awesome graphics.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up selling my PlayStation 5 to get one of these, and I AM NOT disappointed! The machine is an absolute beast. It actually runs better than my gaming laptop! Wonderful price! Wonderful purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    So Far So Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, loads fast, nice graphics, descent sized hard drive. Will give a better rating if it holds up for a while. In the meantime I will continue to enjoy it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not too shabby

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it’s pretty good and a lot smaller than older models, runs pretty well I’d recommend it for most games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console. I grew up on Xbox so so this definitely the way to go. Runs amazing and has superb graphics. 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 4 out of 5 stars

    Great system - 5 star if controller is improved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system. I have a ps5 as well, and bought this so i could play MSFS and needed another console for the other room anyways. I dont like that my logitech gpro x wireless headset doesnt work with the xbox. Had to purchase a new headset for compatibility, keep that in mind if you think you can just use any headset on xbox. My other gripe is the quality of the controller. Its cheap and plasticy, not to mention you have to use AA batteries. Instantly upgraded to the Elite series 2, which is a wonderful controller, but itll add $160 to your total cost. Other than that it does everything my PS5 does. I like the look of the xbox better, unless youre more into abstract modern art sculpture that is the ps5

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great Xbox!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox yet. Design is great and the speed improvement is very noticeable. Highly recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to recommend the Xbox Series X. We are happy to hear that you are enjoying its sleek design and how fast it is.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft