Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37178 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 413 Showing 8,241-8,260 of 37,178 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lastest xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console was brand new its works great and runs perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man i love this thing! Blazing fast load times, crisp 4k with hdr and skyrim finally running at a smooth 60? Yes please. I was on board with ps4 last gen but am so happy i went xbox this time, game pass is amazing and the games on the horizon look killer! I know it's a struggle to get these still but if you get the chance take it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted to hear you are loving your new Xbox Series X Console, and the next-generation gaming experience it hosts. From near-instant load times, to the added Quick Resume functionality and enhanced graphics capabilities, your new console is a real powerhouse, and we're thrilled you are enjoying your time with it. And, when paired with Xbox Game Pass Ultimate, it is truly unstoppable. Thank you for sharing your thoughts! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy to order - ask store not to stick to box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. Easy to order and pickup. If you don't want the store to slap a big sticker on the outside of the box, you might have to ask in advance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Console Ever.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's next-gen. Absolute behemoth of a console. Goes toe-to-toe with some modern gaming rigs imo. I paired it with a 1440p, 144hz Dell 27" monitor and it's the best gaming experience i've ever had. Xbox Gamepass is an amazing deal, over a 100 free games to play. Xbox Series X >>> Playstation 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really enjoying my XBox Series X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Series X for about 3 weeks as of the writing of this review. I'm really enjoying it. Setup was easy through the app on my iPhone. The console is surprisingly heavy, but the box it comes it is well designed and pretty nice if you're going to take it traveling at all. The controller feels better than the original xbox one controllers, more solid (though I'm not a huge fan of the share button, but it makes it easy to distinguish it between my other black controllers). The quality upgrade in games from running on my OG XBox One is pretty incredible. Seeing games actually running 60FPS & in 4K. Very pretty. The time it takes to load a game is just incredible. I was used to sitting and browsing on my phone while waiting for Madden to load, but now, it's up and running near instantly (especially when going into an actual game, there's still the loading at the beginning). The kicker of this is GamePass...if you get a new MS console, you HAVE to get GamePass. The quantity & quality of games on there is amazing and the fact there are serveral that have already been enhanced for Series S/X is pretty incredible. Now, if only I could find more hours in the day to actually play.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Smooth & Powerful Gaming

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very fortunate to be able to get my hands on this outstanding console. This thing is a beast and I’m loving all my Xbox games in higher frame rates and fidelity. The Series X has speed, power, and a familiar menu system. The 4K blu ray player works fine, and seems to be the same as the One X. The future looks bright for next-gen gaming.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Braeden,

      We are so happy to hear that you're a fan of the Xbox Series X. We hope the speed and power continue to impress. Thank you for sharing your thoughts!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and he loves it! Worth the upgrade from his older Xbox one s.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Best console yet

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you can find one! Best graphics! Best console yet!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Havent bought an xbox since 360 but...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very.. very reliable. I love the xbox to be honest. The box is kinda like a pc tower but I still like the design I have my sideways laying down. The interface and ecosystem is really the best part. All these games I can play for a not too expensive value. Has really good features and looks beautiful with the right setup. Thank u xbox team :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great, super fast, isn't loud, looks great too.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Series X must have

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the PS5 and I barely touch it because of this bad boy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product! Outstanding Customer Service! Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Best Buy Tustin delivered great service. Good product and ease of purchase were the reasons why I always purchase from Best Buy. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Overall, the product is fast and awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    100% WORTH THE INVESTMENT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriend for christmas and in my opinion its 10x faster than the PS5 , Better resolution, and I love that this gives him the ability to play old nostolgic games! 10/10 recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my younger brothers and they are really happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    X box one x

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. Powerful. Impressed by how fast it is. Good job.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts. We are glad you're enjoying the speed and power of the Xbox Series X. We hope it continues to impress!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Yet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Fast, great graphics. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series X

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was sent to the wrong address but I was able to collect it. The product was very easy to set up and Xbox is work great. I have not had a single issue since I started playing with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best xbox

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Xbox beat one I have had my old Xbox was very bad this is way better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great Console!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Console! Extremely fast and graphics are incredible!

    I would recommend this to a friend