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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37177 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 452 Showing 9,021-9,040 of 37,177 reviews
  • Rated 5 out of 5 stars

    Xbox console.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console, I love its capacity, I have not had overheating problems, everything is fine until now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never was a Xbox fan growing up but after I purchase this Xbox here I have been hook , this is my main console now for sure , great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox never fails to impress. Its an awesome system and would definitely buy another in the future. Bestbuy always has good deals and offers great financing options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to find my xbox $100 cheaper than anywhere within 25 miles of me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Xbox. Enough said. Kids loving it and so do I!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall quality and great performance, and if you have a TV or monitor that runs 120hz it makes a world of difference in FPS and competitive games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. my son and i both have one and we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun for nightshift people...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you work nights, it's great. Something to do at 3an..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Most powerful console available

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible console, really shines on a 4K TV. Super easy to set up, connects with your smartphone. Xbox Game Pass is the best deal in gaming, tons of titles to choose from with a monthly subscription. Only drawback is the lack of hot exclusive titles, but Microsoft has plenty of games coming next year after acquiring new studios. Some people report technical problems out the gate but I’ve experienced non of these and seems to be a very small number of consoles. Microsoft has a great warranty anyway and stands by their product. For the price you’re getting performance of a quality PC for 2/3 of the cost and the ease of a console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      Thank you for sharing your thoughts and feedback on your Xbox Series X. We're glad that it was easy to set up and start playing games, and that you're enjoying the selection and benefits of Xbox Game Pass. We hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an Xbox one for years and was super glad when these became more available. I love my Xbox Series X and the graphics are killer compared to the older gen console!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    My Xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and still running well it also has good video game graphics. I would recommend others getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Transition to the Next Generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that was expected. Quick boot time and reduced loading times in games. Game and update downloads are fast. Quiet. Easy to sync. All accessories work seamlessly. No complaints. Looking forward to 2021 Xbox game releases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, it's an Xbox! Alot of nice changes over the previous xbox console and the price reflects it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend this console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console. I have the ps5 but wanted to try out the Xbox and see what it was all about! Turns out, the exclusives are amazing, especially forza. The console has everything one could want and is ridiculously fast! I highly recommend getting one if you can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console I’ve Ever Owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s honestly great the only issue I had was at the very start I wasn’t able to connect the it to my phone but I tried again recently and it worked perfectly. The console is very very quiet and super quick I love quick resume for games and the boot up time after reset in very quick too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Gavin,

      We couldn't be happier to hear you are enjoying your new Xbox Series X Console, and the truly next-generation gaming experience it hosts. Thank you for sharing your feedback! We're sorry you experienced a brief issue with connectivity during your setup process. If you run into any issues down the road, we recommend visiting the following link, where we host helpful information on troubleshooting and solving many known issues. Find everything you need, here: https://support.xbox.com/en-US/contact-us

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Wonderful graphics and audio support

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I managed to get this during a 3am restock. There haven't been any amazing exclusives so far, but the games are quite good. Games definitely play and look better the on the One X. I do still prefer the PS5 UI over the Series X UI, but the Series X has the advantage of being able to support Dolby Atmos and Dolby Vision (with recent updates) which is great for movie lovers. Also, as a Sonos user, it is useful to have the Series X's ability to convert DTS audio to Dolby, although, it does take some adjustments in the settings. The controller also seems to be less prone to developing stick drift than the PS5 controller. My PS5 controller developed stick drift within 1~1 1/2 months of use and needed to be replaced (fairly heavy gaming), but the Series X controller is still going strong (albeit with less use). A last note: if you plan on taking advantage of the 120hz/variable refresh rate then you will need a newer model tv that supports it (I have an LG CX).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Xbox One S. I immediately noticed the unit is silent compared to its predecessor. Graphics and details are rich & sharp. The revised controller is textured and is a very nice touch for extended gameplay

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really know what to say. It works great. Nothing unexpected and no problems with setting up and connecting with our network. It does take up a fair amount of space.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I Love XBox!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox is fantastic, speed times are great and I love the fact that my old Xbox 360 and Xbox One games work perfectly. I could not be happier with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome console

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what an awesome console. The controller isn’t as great as PS5 but it’s good and the games look much better than Series S.

    I would recommend this to a friend