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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37177 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 455 Showing 9,081-9,100 of 37,177 reviews
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console, storage I’m happy I purchased

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive own the Xbox OneS but was really debating on buying the SeriesX, but let me tell you this machine is a beast I don't regret buying it . And I'm So glad I had pre-order and got it on my hands the day It lunched out . Over All Microsoft you guys nail it awesome job!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    You already know

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and powerful this console it’s everything you’d expect from Microsoft, only draw back is installing new games still takes a while but once installed they load instantly. Everything is on point from the graphics to the sound it even looks cool just sitting on the desk!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X is da best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are you really reading this review? This is the Xbox Series X. The machine is a powerhouse of gaming console. If you want to play games at 4K/60fps, the only other option under $500 is the PS5. and who doesn't want both if they can get both? If you cant, or you are wondering which to get first -- and somehow pure luck of availability isn't you deciding factor -- then look no further. Games Pass Ultimate has such a variety of games to play (at an annual cost of two AAA titles). Play game pass games on the Series X, and you will have a beautiful experience. ... Now let me be honest. I got lucky to be able to buy this mini fridge. I got it for Destiny 2. and it would have been worth it even if that were the only game I play. Since I am also a fan of Halo, I will be filling up my 1tb SSD fast. I have to say: the fact that Microsoft went with a proprietary NVME SSD slot was the right call. Its super easy to expand SSD storage.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate you taking a few minutes to outline your experience for the community! You said it best, your new Xbox Series X Console is a true powerhouse of a next-generation gaming system, ready to taking on all of the exciting twists and turns that await as you dive into your favorite titles. We're happy you are enjoying your sessions with it! Thank you for sharing your thoughts. We're glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee's were super helpful in assisting me when my original S series was out of stock. Ended up with an X series at an amazing price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues, I've been using it basically daily now for close to a year. I also dropped it once from about 6ft, no damage, and still works like new

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Definitely worth the upgrade

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you haven’t upgraded from the S… it’s time. This is significantly faster with restarts nd quite noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updating my sons console for Christmas. Super fast shipping. Also, super expensive. 24 months no interest payments is a great way to be able to afford this!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awsome system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded to the series x so far im loving it i have had xbox since the first generation and Microsoft dident disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item as described. Graphics are amazing. Runs smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good device and it’s so quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device i ever get, nice games resolution and it’s very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Everyone needs one

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system never had one problem with it smooth operating system it’s my go to getaway

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful Beast, easy to setup and use. No regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new console runs so well! I am very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great for all my gamepass games. Load times are top notch and upgrading my old games has been a nice touch. A couple bugs Microsoft is aware of but are working on. It disconnects my controller and headset after a few uses. Hard reset fixes problem though. So far very happy with product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice deal for a new series x xbox. Works well, I have no issues. My only complaint was that the delivery driver left it in the lobby so anyone could have grabbed it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    So much better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    120hz alone makes this purchase worth it. The games that support it feel so much smoother. The graphics for supportive games are so much better too, the shadows and little details make a huge difference. The cooling is amazing, the Xbox constantly stays cool even when playing for long hours.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's awesome to hear that you're enjoying how much better games look and play on Xbox Series X. We're glad that it operates quietly and coolly, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good gaming console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming console and graphics keeps up with the hot air that goes through it fan keeps console Cool would recommend this to anyone who is a gamer and greet for tv and pc

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, way better then the original Xbox I love it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Xbox ever.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously the best Xbox made. Very similar to PC. Although due to Covid and GPU prices the games I play on PC and my series x, they look better on my series x until I can upgrade later. Get game pass with this. You won’t regret it.

    I would recommend this to a friend