Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37177 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 458 Showing 9,141-9,160 of 37,177 reviews
  • Pros mentioned:
    Graphics, Load times

    Rated 4 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Cannot wait for some exclusives next year but loving gamepass and getting caught up on some back log with great load times and improved graphics

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mark,

      It's awesome to hear that you're happy with your Xbox Series X. We're glad that you love playing games with Xbox Game Pass, too. Thanks for sharing your experience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console. Was a little cautious because of the price, but this console runs better than my PC ran. So I’m very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series X is awesome. We already had one of these but wanted one for a 2nd TV. Nothing bad to say about this console. Game pass makes it even better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No problems

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for a year now & we've had no problems, it's been running really well.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    XBOX one X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third Xbox I’ve owned and this one is well worth the money! Faster processor, better graphics and the ability to leave one game and start another immediately!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Series X to the rescue.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My day one, XBOX ONE was not ideal for the new games out now. I was always spawning in late some times close to the second half of the game. Now that I have the new Xbox series one I no longer spawn in late. I am so happy I will not lose anymore due to late spawn ins.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It only took a few tries to get one.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had difficulty finding this item everywhere else. It was a chance encounter that I saw it available on Best Buy's website. I place the order and the rest was history. My whole family is enjoying this (which is some what unfortunate for me since it cuts down on my playing time.)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are glad that you are enjoying the Xbox Series X.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great my son loves them… easy to install and love how it stands up saves room

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Awesome load times!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the load times alone are worth the upgrade. The system is very quick to load or transfer between games or apps, but loading times for games is AMAZING compared to One or even One X. Game pass and the ability to use older controllers made this a clear next gen system for me vs PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance, Speed

    Rated 5 out of 5 stars

    New to Gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im 73 and new to any game console. I mainly bought to play Flight Sim. Its fast and the graghics are great. Runs very smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful console. Amazing graphics and speed. Having an issue with the optic disk though, sometimes it’s not recognizing the disks inserted, then it will, then it won’t...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your experience with us on the Xbox Series X. We are happy to hear that you are enjoying it and all of its amazing features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Outstanding!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely outstanding!! Games look and play incredible! Load screens are almost nonexistent. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX Ricks

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This XBOX rocks!! the whole family is going nuts. We purchased the XBOX for our grandson on his birthday so he could play Madden NFL 24 (another gift) from Best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing console, I used to be a Playstation player but the series x made me switch sides and the gamepass is a amazing deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it and gaming speed is what he wanted excellent Blu-ray player

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service the guy answered all of my questions great device to play games on super fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox x series

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a while since I bought a game system. I debated between PlayStation and Xbox. I decided to go with the Xbox series x and I have not been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a great console! Tough to beat when coupled with Game Pass Ultimate, especially if you have a PC as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing value if done right on your part.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best value for gaming right now without a question. Pair this with gamepass (which can be had for free by doing microsoft points) and a native 120hz tv (my lg cx is AWESOME) and you got yourself a real winner. There are hundreds of games at my fingertips at all times. The setup and bringing your account over from previous console couldnt be easier. I love microsofts outlook right now and how apparent it is that they do not care WHERE you play your games. PC, cloud, any console etc. It is all coming together very effectively and in the gamers favor. All im waiting on the the xbox device like a chromecast and ill be set. Games with FPS boost is adds so much to your existing library and even toughh the dash is the same, its welcome. Finally realizing generation to generation doesnt need to be a hard cut off is great. Ive been bringing my pc game library with me to any new device, its about time consoles followed suit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, if you can!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox could be the sleeper machine you did not expect. While the system is lacking exclusive, what it does have is this Xbox Game Pass that far surpasses PSN Plus by 10 folds and it comes free with your system, so if you don't buy a game with this console, you'll still be good!

    I would recommend this to a friend