Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37177 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 528 Showing 10,541-10,560 of 37,177 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Better then PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system paired with awesome graphics make for an enjoyable video game playing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X bby

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it. 60 FPS everything running buttermilk smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one for the wife for christmas she had a xbox S and she very much enjoys the new console and the graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted for my daughter for Christmas. Quick pick up at store. Wish it could have been picked up at a closer store but overall happy will it all.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox doe's it again with high graphical power on display.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price, Easy Check Out, and Great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nice upgrade from our previous xbox. It runs smoothly, and graphics are pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No Regrets!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from an Xbox One X to the Series X was seamless with the Xbox Mobile app. Everything loads so much faster, and all my older games (or games in my backlog) play and feel so much better. Hard to explain, but worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    100% recommend

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall super pleased with this purchase I recommend everyone buy it when it becomes available again graphics are awesome gameloading times are fast asf I personally love my xbox series x and I hope u enjoy it as much as I do

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! Quickest load times ever, I dont even have time to check my phone between load screens since there are no load screens! 10/10 would reccomend to everyone and anyone who is looking for a clean good gaming system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Customer experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying product at Best Buy is simple and easy. The staff make it meaningful and pleasurable The product Xbox series X is a delight for my young teenagers Shafiq

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series X

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy playing the Xbox games on this machine!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Purchase Ive made at Best Buy

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console loved it i really enjoy the graphics and the sleek look to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the console.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console itself is very worth the value. Now the marketing behind it is very, misleading when it comes with the 120 frames. Most monitor out there even if they say they are capable of 144hz won't be able to display the 120 fps on the Xbox series x. So do your research be willing to upgrade your monitor that will be able to display different imagine quality like 2k and 4k and support more than 60hz. There a high change the monitor you owned does not display 4k or play on high fps. Now I recommend you using it on "energy saving mode" because if you leave the default setting it gets hard and warm when the console is off. Not sure if it's a hardware bug it will be fixed soon. Btw it only takes like twenty seconds to start on the console so it's not a big deal.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We couldn't be happier to hear you are enjoying the next-generation gaming experience your new Xbox Series X Console hosts. We appreciate you taking some time to outline your thoughts for the community! When it comes to running temperatures and overheating, we know creating the ideal environment for your console can be a helpful solution. The below link includes how-to guides and tutorials on creating the perfect setting, and tips for managing your console's temperature fluctuations. Find all you need to troubleshoot any issues you may be seeing, here: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox go hard

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Never gives out, always turns on. A very quiet piece of machinery and very reliable. Plus- HALO: DUH.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb console by all metrics. Graphically it's a powerhouse, the game library is slightly lacking but what is there is incredible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one if you can…

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x is a great console. I missed out on many Xbox games last generation so I’ve been really enjoying game pass along with the system. Highly recommend for fans of Xbox, PlayStation and gamers everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Makes next-gen feel like home

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely. Fantastic. So fast, so powerful and absolutely the best xbox ever made! Start up and set up made easy through the new xbox app and seamlessly get back into all your games you know and love with backwards compatibility!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Austin,

      We're thrilled that you feel Xbox Series X is the best Xbox ever made. It's great to hear that you've seen how fast and powerful it is for yourself. Thank you for sharing your experience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great System for the Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system with a ton of options and abilities. Allows us to play with our friends unlimited hours of entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my boyfriend and he absolutely loved it!! Performance is so much better than the Xbox One he had!

    I would recommend this to a friend