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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37191 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the console's exceptional overall performance, stunning graphics, and significantly improved speed. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted that the device is on the larger side and can be difficult to find in stock, the general consensus remains overwhelmingly positive regarding its quality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 801 Showing 16,001-16,020 of 37,191 reviews
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the wait and attempts to purchase. Does not fit in current tv stand so make sure you measure. Does put out a ton of heat.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great buy definitely faster than my old Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing native resolution, beautiful refresh rate, overall the improved quality is very noticeable over all the previous generations. Games look and feel incredible 10/10. The increased storage capacity allows me to have tons of games downloaded and ready to go when I feel like switching!

    I would recommend this to a friend
  • Cons mentioned:
    Availability

    Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the purchase just sucks had to fight and wait a year to get it due to all the scalpers and resellers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new xbox and it's a lot faster than my xbox one. Looks good in the new media room, too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance running on an LG 4k projector.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the greatesr xbox know to earth its soooo good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy’s queue system and anti-bot measures

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Best Buy’s new queue and anti-bot measures should be the industry standard when acquiring a popular release item now.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Gift EVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was so happy with his Christmas gift. He brags about how good the graphics are and the feel of the remote. Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox is great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great I have both the xbox and PS5 and I would recommend either of them to anyone. Havent had any issues whatsoever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it, I've had it for a year and still no problems

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a long time to upgrade to this console. Superior to the old version we had. better graphics, better load time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear your new Xbox Series X Console was part of a system upgrade for you, and that you've been enjoying the elevated gaming experience it hosts! From graphic enhancements, to added features and functions, your new setup has it all. We're glad you think it was worth the wait! Thank you for taking a minute to share your thoughts with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice upgrade over Xbox One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this machine, all my old games and saves carried over. Playing feels like my Xbox one X it’s just night and day faster.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Christ,

      We are happy to hear that you're enjoying the Xbox Series X and all its features, especially the backward capability. Thank you for sharing your thoughts with us!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Big upgrade with very few problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I greatly am enjoying the series x so far. The graphics are a massive improvement on the original xbox one that I was previously using. The fan is very quiet which is great. My only complaint so far is that cod cold war has a crashing problem on it but i think that is more of an activision thing rather than an xbox series x thing

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to share your thoughts with us. We are happy to hear that you are enjoying the upgrade to the Xbox Series X and its awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it what can I say. I also ended up buying a ps5 but I haven’t even used it yet because I am enjoying the Xbox way too much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster than I thought possible between generations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of an upgrade for hardware, this is one of the best gaming purchases I have ever made. I initially was skeptical that this would be a massive improvement to the experience, but I'm so happy I was wrong. I have stable 4k framerates around 120fps, and when I bump it down to 1440p, its stable 120 and a little above that all the time. The loading times for games are insanely fast, it's almost as though the machine is processing everything 10 times the speed of previous consoles. It's such a joy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Next-gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They are truly next-gen console. I luckily bought them for his birthday present for my son, and he enjoys it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    interesting design, strong hardware

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are very good especially for a console - games are still a bit lacking for the time being but overall a very solid system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. No issues and having lots of fun playing with friends

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The next gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Xbox one and it is a huge upgrade. I personally love how it looks and the material is very solid. Can’t wait to play

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kathy,

      We are happy to hear that you are enjoying the upgrade to the Xbox Series X. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft