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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37199 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the console's exceptional overall performance, stunning graphics, and significantly improved speed. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted that the device is on the larger side and can be difficult to find in stock, the general consensus remains overwhelmingly positive regarding its quality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 882 Showing 17,621-17,640 of 37,199 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new system, resume play is pretty cool, just turn on and pick up where you left off, no loading

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The ability to pick up right where you left off is a true game-changer! And, just one of the many features and optimizes abilities we've built into your new Xbox Series X Console. There's truly never been a better time to be a gamer! We're happy you are loving the experience. Thank you for sharing your thoughts with the community. We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Next gen polish on favorite classics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for backwards compatibility across multiple generations and the quick resume feature truly feels next-gen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is a beast! Very fast and smooth gameplay! Will only get better as the exclusives start to roll out!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system, order it on line pick it up person fast and easy. Works Amazing, I do recommend the insurance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen gaming is here and I’m super happy with my series X so much faster than my Xbox one and much quieter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series X honest review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Xbox series X make sure to buy extended warranty Faster load time,no differents in picture if you don't have a 4K tv Will run at 60 fps at 4K ,if your tv is capable for 120fps it will run That ,if not it can run 120fps at 1080p.some times there is an issue With syncing the headset and other controllers also sometimes Does not recognize an external hard drive(WD,Seagate) until the plug is taken out and input back in,the 1 tb Seagate external made For the Xbox series X works well but expensive ($220.00).if your friends still have Xbox one the loading time to play will slow down til all the team is in game and sometimes your in game before them,they are still loading while you are playing.xbox is about 12 inch high and 6 inch wide and deep(you can also lay on side,price $499.99 get a controller you like and headset Microsoft just came out with their own headset $100.00 Again this is a new Xbox series X,,warranty is worth the $60.00 that I paid for 2 yrs of not worrying about the unit

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kids loves it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far so good no issue, kids loves it and enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing my kiddos enjoy playing the Xbox, graphics are amazing..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads all games so much faster than the old xbox. Much crisper images, too.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    XBOX SERIES X

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic console. Quick and lots of fun. Just awaiting for Halo to be released and it will be perfect!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you are enjoying the near-instant load times and optimized computing power of your new Xbox Series X Console! Thank you for sharing your feedback with us, we appreciate it. While we wait for the latest Halo release, why not pair up with Xbox Game Pass Ultimate in the meantime! There's simply no easier or more affordable way to explore hundreds of exciting titles, all included in your subscription. Find all the info you need to take your gaming to the next level, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned every Xbox console and when my Xbox one X died, I decided to upgrade to the Series X instead of going back to PlayStation consoles. I may have to add the 2TB expansion card because the game files take up so much space.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    w00t Box Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major upgrade to my old Xbox. Load time, graphics

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been an Xbox family since the beginning and this one is amazing!!! The graphics get better and better.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking some time to share your story with us, and for being a part of the Xbox adventure from the beginning! We're thrilled to have you as loyal customers! We couldn't be happier to hear you are enjoying your new Xbox Series X Console, and the truly next-generation gaming experience it provides. Whether it be the optimized computing power, improved graphics capabilities, or just the overall package, we're excited you are finding it to your liking. We really appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT CONSOLE BOUGHT WITH ASC VALHALLA EXCELLENT..

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Xbox mom

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is in love. Works fine no over heating.....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally got one.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was finally able to puck up a next gen console. Fantastic performance. Game pass is a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy to be GAming again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So HAPPY to have a game box again. Been waiting for over 2 years since my PS 3 died.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x!! Need I say more?? This console goes toe to toe with other next gen consoles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Regrets

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected from Microsoft. Amazing packaging and ease of set up 10/10 would buy again

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Whether it be the optimized performance of your new Xbox Series X Console, or the ease-of-use and setup that goes along with it, we're thrilled you've been enjoying your time with your new system. We're excited to have earned a 10/10 rating from you! We're glad you've been pleased with your purchase. Thank you for sharing your experience! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox equals happy husband

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband is overjoyed. Pickup was so easy even when there was a wait to buy it

    I would recommend this to a friend