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Customer reviews

Rating 4.9 out of 5 stars with 37147 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers commend the Xbox Series X for its exceptional overall performance, stunning graphics, and impressive processing speed. Users frequently highlight the rapid load times, quiet operation, and the convenience of the Quick Resume feature as standout benefits. While some individuals noted the console's larger physical footprint and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a high-quality, user-friendly console that pairs perfectly with the value of Game Pass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 37,147 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Next level experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the fastest, and most powerful gaming system I’ve owned yet! The design is refined but yet so simple. You won’t be disappointed with this purchase. The set up and file transfer were both equally effortless. No long wait or download times and 500+ gbs of data was downloaded in what seemed like minutes compared to previous models.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Best gaming system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas. He couldn’t be happier, he said the speed and graphics are so much better than his original Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Console
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    i love my new xbox!! just really expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome!! i had to buy a new xbox because no where could fix my xbox one x, and so far everything has been awesome with this xbox! except really the price. i basically had to use half my savings to get it if i win this gift card it’ll most likely go towards things i need for it because it didn’t come with much like my last one. only one controller instead of 2 . i probably won’t win but i hope who does needs it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my Xbox Series X consistently, and overall it’s been an excellent experience. It truly works like a charm—smooth performance, fast load times, and a noticeable upgrade from previous consoles. I play it every night, and it hasn’t let me down once. One of the standout features is the 4K capability; the graphics are incredibly sharp and detailed, really showcasing the system’s true power. Games feel more immersive, and the visual quality alone makes it worth it. That said, one thing to be aware of is heat management. The console does tend to run hot, especially during longer gaming sessions or when pushing demanding titles. I learned the hard way that keeping it in an enclosed space is not a good idea—it needs proper ventilation to perform at its best and avoid overheating. Once I moved it to a more open area, I had no further issues. Overall, I’m very satisfied with the Xbox Series X. It delivers on performance, visuals, and reliability, as long as you give it the airflow it needs. If you’re considering one, just make sure to set it up in a well-ventilated spot, and you’ll likely have a great experience like I have.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Xbox yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was totally an impulsive purchase on my end. While searching for games for my limited edition Xbox One X on Best Buy, a search suggestion showed the Series X with the Add to cart button, naturally I checked the product and I see the magical phrase “In stock at xyz Location”. I already have the PS5 on a waitlist, but didn’t mind buying the Series X, because of the recent game studio purchases Microsoft had recently gone through and the Forza franchise. I was lucky to get mine this morning, as I had to drive a long distance to get it at a different Best Buy location. However, I’ve been eyeing on getting one of these two consoles since Day 1, but apparently waiting did help pay off to obtain one. Now comparing this to my One X, its definitely smoother and faster. The packaging was smaller compared to the old Box, and still consumes AA batteries. Controller is literally identical to the One X. I can still play my entire digital and physical library which also consists of Xbox 360 games. However, it is taller than my Nintendo Wii and seems a little out of place compared to my Playstation 2, Xbox One X, Nintendo Wii and Nintendo Switch.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Get it at MSRP from Best Buy when its available.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is great. Definitely the best way to play Halo Infinite. Very quick load times and 4k graphics. 60 frames per second appears to be the minimun with up to 120 fps on some games. Also super quiet. Purchasing from Best Buy was super smooth using in store pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    This is Next Generation.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed will amaze you even if you had an Xbox One X. Visuals are great but when more games support more next gen capabilities then it will be amazing. It's whisper quiet. Looks best when standing but can be laid on it's side. Waiting to load is a thing of the past. If you can find it and can afford it then get it. It's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Pretty much a PC for $500

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games run so smooth and look fantastic. little to no load times is a major W. 120 hz is a game changer forsure night and day difference if your tv is hdmi 2.1 compatible. quick resume is so dope my game is always right where I left off when I decide to open the app back up great console PC hardware at $500 worth every dollar

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Console on the Market!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was one of the lucky ones that was able to purchase this amazing Xbox Series X about 2 weeks when they were in stock for a brief moment since they usually sell out within the first minute unfortunately. Anyways, I picked it up after waiting to have it shipped to my closest store which was about 1 1/2 hours away but it was well worth it for this BEAST of a machine! It’s absolutely amazing and flawless! Fast loading games and the graphics are out of this world when it compares to other new consoles (not PC’s lol) on the market! If you get lucky enough to purchase one, then you’re in for a wild ride of FUN! My son loves it so much as well. Thanks Best Buy for the steps you are taking to keep BOTS/SCALPERS from buying them all in one go. I like how that process went when purchasing it via online. But anyways, you will not go wrong in deciding to purchase this console. It’s the King of Consoles at the moment. If you are reading this review then please trust that my review is accurate and I have no reason to lie. I hope you get lucky and are able to pick yourself up one!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Worth every cent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine so far. The quick resume, super fast loading and 4k 60fps has been great. Super easy to set up and wisper quiet for the most part. Doesn't get very hot if vented properly. Originally wanted a PS5 due to the fact that I had a Xb1X. But in the end I'm very happy I was lucky enough to snag this bad boy up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series X 1TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. No issues ever. Super fast downloads and start ups. Very quite and tons of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 5 of these xboxs for my kids they work really good and kids was really happy I recommend it It works very fast all the games load alot faster and it makes the graphics better

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Load times are crazy fast!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son he loves it!! I've watched him play and the graphics are amazing!! Even on old games!! Higher frame rates on older games makes them so much smoother to play!! And the load times are lightning fast! And the the quick resume feature is amazing!! Only problem is there's no exclusives at this time!!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Fantastic and powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console itself is awesome. Fast. Smooth. Quiet. The UI doesn't bother me at all. I like that it's different than PS. The controller feels familiar, light and comfortable. People will say that it doesn't feel next gen, but you can feel that this system is more than capable to usher in a new era of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    New X box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it , better graphics and logs quicker into the games . My 15 year old , love it . And has more storage , which is a plus . Can play better or newer games .

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for myself last December and its still working great! The speed and graphics are a nice upgrade from the Scorpio. Its quiet and doesn't take up as much space as you'd think.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox by far. It is super fast with very little loading time in each game. Games that support 4K and HDR look super good (for example Halo Infinite). The only negative I have is how big it is, but if you can find a spot for it, it is worth it. Great Purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    The future is bright for Xbox!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an Xbox One X, the load times and increase in performance is evident right away. Game Pass is an incredible value and with the Series X here to help make the games you love look and play better, it’s a great time to invest in Microsoft’s ecosystem of entertainment. With huge investments in AAA first party titles that will launch into Game Pass, there are so many great games to dive into that you may have otherwise missed. You’ll need a tv that supports HDMI 2.1 to get a true taste of next gen performance, but even on older tv’s the SSD will get you into your games faster. Quick resume is a great feature that suspends the games you play so that when you boot them up they load you right in where you left off. There will be issues with online games that rely on servers but single player games get you right back into the action! The console is very quiet and the UI is snappy yet familiar for those currently enjoying an Xbox console. I’m a huge fan of all consoles & can highly recommend you check out the Series X!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Amazing console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series x is a powerhouse of a console. Even with its compact design overall it runs quietly and it doesn’t overheat (under proper conditions). Overall very satisfied with it, can’t wait for the release of exclusive games to play on it and take advantage of the systems hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    LOVE IT/MUST BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Series X. I play on both major consoles and I’ve started to primarily use the Xbox! I love being able to play at 120fps for the games that support it at the moment and at least a flat 60 on the others on my new LGCX. The jump from 30ish FPS on my One s to 60, let alone 120 on the Series X is absolutely nuts and makes an insane difference. I freaking love this thing! Load times are insane. Games that are crossplay I’m even able to load in slightly before my PC friends that have the same internet too (2080 users). The quick resume feature... don’t even get me started on that! Like I can’t fathom how much of a difference this feature makes and how quick it is. It’s a must buy/upgrade you need! I was able to preorder both of my new consoles so for now; good luck getting your hands on one! Only downside I will say is that games are getting huge and they most likely will only get bigger. Proprietary Storage expansion is almost necessary and a small chunk of change as well.

    I would recommend this to a friend