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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37011 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 37,011 reviews
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Heat, Size

    Rated 5 out of 5 stars

    Faster than xbox one x but graphics are the sameis

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box is huge. But it is fast and the graphics are great. Wish I could fit it on my shelf without overheating. If you have a xbox one x and an older 4k tv (hdmi 2.0 or lower), you can hold off on the series x until you plan to upgrade your tv as well.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    A Power Hike- And Then Some!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very long eight years, but the prophecy has finally come to pass: a console worthy of its weight in currency, a gaming behemoth capable of smashing apart all of the old benchmarks, and a literal box that plays games. The list continues, and so do the benefits of buying this thing. Let me make it straightforwardly clear: even though this console lacks the whole "launch exclusive" flair that consoles of this class usually enjoy, don't be discouraged from buying it. All of those Xbox One games you had? They will- and I repeat- WILL: * Play Smoother * Look Better *Load Faster Because GDDR6 RAM, a blazing fast SSD, and a processor twice the size of the previous generation's does that to your games. But lets get real for a second: I could talk about what the specs are on paper all day, and I could ramble even longer about the glories I experienced in vague detail. So let me explain to you WHY this console is a great buy. 1: For previous Xbox One owners, the console is natively compatible with all of your accessories and natively runs all of your games. The list of Backwards Compatible titles for Xbox One also carries over. This means ALL of your headsets, your controllers, your HOTAS flight sticks (if you ever managed to buy one of those things), and even your external hard drives are all able to just plug and play! (Note: Before you draw conclusions about external SSD and HDD performance, note that only Xbox One/360/classic titles can run off of them. Xbox Series X|S content cannot perform at marketed speeds outside of the internal SSD or the optional 1TB expansion card that Seagate sells. This means that organizing which content gets the executive treatment is a MUST.) (You also don't have to reformat the drive, which is very nice.) 2. For somebody who never owned an Xbox One or any of the previous generation's consoles/games, you're getting spoiled by this console. No, the games didn't always look this nice. The textures on Overwatch were very crunchy on my Xbox One (2014), I don't even know how I tolerated Sea of Thieves's frame drops on both that console and the One S, and don't even get me started on how both Modern Warfare and Black Ops: Cold War managed to run on either of those consoles, because I have zero clue. Although you may have seen it coming, those three titles were some of the first ones I started playing on the Series X after I finished getting my content sorted out. The results, as you guessed, were quite contrary to the prior listed complaints. 3. For the crazy people like me, who stuck with the second batch of the 2014 Xbox Ones until finally acquiring this console, the Series X|S is a fever dream when you compare the speeds and responsiveness of certain games. (It will blow your mind, I promise. It's exactly what you've been waiting for.) The games, on the other hand? The hardware acceleration is astounding. Xbox One games ran in higher definition and in better quality than they ever did before, the optimized content really put on a show for what this bad boy can do, and the ray tracing is a really nice touch to the visual fidelity of the images it produces. But, okay. Maybe the games aren't very important to you. Maybe you're more curious about the console's updated controller. Lets get into that. The Xbox Series X|S controller is very reminiscent of the first, if not largely identical in appearance. The actual peripherals on the gamepad are updated, though. Joysticks The joysticks didn't really feel any different from the previous design. Perhaps less prone to drift, but mostly the same. The texturing on the stick was nice though. DPad Interestingly, Microsoft incorporated a scaled-down version of the Elite controller's basin-like DPad. This version is not a touchpad- it's a clicky DPad, much unlike the soft-press ones found in the original One controllers. Triggers & Bumpers These are my favorite changes. The bumpers and triggers feature integral texture patterns, and perform in an interestingly different way from the originals. The bumpers don't move as much as they used to while still having a nice click, and the triggers have a more precise- and smaller- rotation radius. It's a more compact version of the original design, in that sense? Share Button Although I don't personally use the share feature as a whole, the times when I accidentally used this button always ended up capturing things instantly. There wasn't a delay, it was just "oops, I pressed it, and there's the screenshot." ABXY Pad There really wasn't much of a difference here, not that I could really detect. The press was more shallow than the original design though, which was nice. (I don't really have much else to say on the controller, other than some advice: Invest in a pack of rechargeable batteries and a charging station. Trust me: These controllers annihilate batteries. Rechargeable batteries will make using Xbox Controllers a lot better. You COULD have it be wired through the new controller's USB-C port, but this is just the better option.) Okay, so the controller isn't anything terribly special. But what about the setup? How easy is it to just plug in and play? Setting it up is the easiest thing in the world, given that you have the Xbox App and a previously existing Xbox account signed into aforementioned app. Lets start from the very beginning, and assume that you have those two things ready. When you unbox the console, the first thing you'll see is the Xbox all wrapped up in it's pretty packaging. Once it's out, somewhere nearby you'll find the controller; two AA batteries; and two cables: an ultra-high-speed HDMI cable, as well as the power cable. The power cable plugs into an average joe outlet and into the back of your console, and the HDMI cable connects to your TV and the console. The controller uses the two batteries and should instantly connect to the console. (If it doesn't, then press the sync buttons on both devices and stop pressing once they're both blinking rapidly. They should link soon after that point. Once the console is all booted up, and once the controller is connected, you'll follow the on-screen prompts that will tell you how to complete and finalize the console's setup. If you choose to forgo the app, then that's okay. You'll get through it eventually. (And once you're past there, you're all good to buy, redownload or reinstall whatever games you want! Just remember that the online services for most games require the Xbox Live Gold subscription.) And that's pretty much it! I would 100% recommend this console to anyone who wants to buy it. It's worth every cent I saved up for it, and I know it will amaze you too.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Latest and greatest.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m thrilled with the performance of the newest Xbox console. Loading times in game are minimal. You still have to load the game to the internal hard drive before you can play it, and that still takes time. But I think that’s a part of modern console gaming. I recommend buying the memory expansion right up front as well. I filled the 1 TB on day one. Smooth graphics, great games, easy to use. It’s an Xbox. And I love it. Just make sure you have space for it, it’s BIG. Hahaha

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    the xbox 1 tb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quiet and works like a charm it has a tb of memory and it very quiet and very sleek looking

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Purchase for my teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has not come out of his room in days. Great system, easy set up, sleek design. He did mention that the controller ghosted. Honestly don’t really know what that means. He mentioned the player moved without touching the controller knob. He used his old reliable controller instead of the one from the box.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Overall performance

    Rated 4 out of 5 stars

    Love the Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Series X, the load times are fantastic and mind-blowing how fast it is and I love the quick resume feature and the Graphics are great in 4k as well. I heard the rumors about how fast and powerful it was but seeing it for myself takes it to a whole new level. I paid a little more than what the retail value was but to get my hands on the Series X before 2021 plus my original Xbox One started giving me problems so the decision to pay a little more to get one made it a lot easy. Love the Series X

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Overall performance

    Rated 5 out of 5 stars

    recommended buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is an exceptional gaming console. The performance is outstanding, with lightning-fast load times and stunning 4K visuals. The backward compatibility feature is a huge plus, allowing me to enjoy my favorite older games with enhanced graphics. The sleek design and quiet operation make it a great addition to my entertainment setup. Highly recommend it to any serious gamer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was awesome, I purchased it as a gift. Best Buy allowed me to use a payment plan through citizens bank and I was allowed to put a smile on my baby’s face. They never ask for anything, but does everything right. The little things matter and I wanted her to know how much I appreciated her. The system was picked up in store and ready to go. The extra space is always needed, many of the games require a large amount of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Load times

    Rated 5 out of 5 stars

    Surprised and impressed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a long time PC gamer. I was hesitant to buy a console. I've enjoyed playing on friends consoles, but never liked them close to as much my PC. At 350 for this around the holidays, and the price of an upgrade video card alone around 1k, I decided to try it. It did not disappoint. The load times are good. The graphics are good. Controler is great, although it would be nice if it were rechargeable. Overall for the money and game availability, 9 out of 10.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Superb system. Great backward compatibility, SoFar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a longer review, superb system. Great backward compatibility so far (almost as large or comparable to ps3 backward compatible number of games before last two updates). Microsoft has time and room to improve this system. Most importantly, I love the fact that it has backward compatibility for most of my favorite games. :-) There is a list of games that it works with, somewhere, online. It works with my Hd tv. I hope Microsoft will make it support more backward compatible games like muspell, and kingdom under fire series. Their site says they might acquire more licenses to put more games out for Xbox x. I enjoyed getting free levels and other preorder downloads from free download list under Microsoft store (many of which, are unavailable anywhere else). I got all my games on one 8 terabyte hardrive. The same one that I use with my Xbox one s. (Quite a few with great space for expansion-never fill a hardrive all the way as it can degrade over time). This includes subscription games for Xbox live. Some of the older games even play better in Hd. This is my opinion of the Xbox X. On the downside, I was hoping that a vr system and kinetic sensor would, also, be available later for it at a reasonable price. (Doesn’t seem likely at this time.) Even though, kinetic sensor and games for it on the same hardrive does work on my Xbox one s. It would seem though that the technology seems to be available if Microsoft invests in it. Some vr sets can work in hdmi port. Like a larger screen size than my tv. Larger screen size, better graphics usually. (There is still time for this (for Microsoft to do so) to happen.) It (Xbox x) is supposed to have the greatest graphics on paper. (This requires a 4K tv, 4K hdmi cable-I do not have these, yet, and therefore cannot offer opinion on it (the greatest graphics)). However, hd (on Xbox x) works great on my 5 year old 75 inch tv. It is better graphically on hd than Xbox one s (mortal Kombat x) is. The Xbox x internal hardrive has some space on it. It does not make noises (gears of war character) like themed gears of war Xbox one s. Xbox x runs very quietly. I put some plastic color on it (vinyl wrap) and got a second larger controller for it that fits my hand size better. My Xbox one s controllers (and remotes) do work with the system. I bought it. It works great. It allows me to play games that are from Xbox original, which is cool. It’s newer games are great as well (Devil may cry 5). In comparison, My ps3 could play ps1 and ps2 games (I got backwards compatiblility with it (most of them (even unholy war-I did not do the update that wiped the functionality from most systems))). However it (the ps3) cannot do them in hd like my Xbox x. The my hardrive for ps3 did not go work for ps4 etc. Xbox one s additional hardrive format does work with Xbox X. Graphically, on a Hd tv (Xbox X out competes ps3, sega genesis hd, Xbox one s, my brother Xbox one x, and wii (hd. Cable adapter)), it is comparable to ps4. On a 4K tv at Best Buy (generally), it is much better (but it was a brief test). I haven’t found a second port for cable tv on it yet (I will search for it later (I use Xbox one s as it saves hdmi cable space and can port older systems onto Hd tv -even though these are not hd like backward compatible games on Xbox x are)). Xbox X currently supports a large number of backward compatible games, for video games, from its previous systems with mention that it may expand the range. Security on it is not as cumbersome and is really customizable. Some of the apps are interesting and functional as well. (iTunes library and computer connect etc), Hbo tv, net flix, and Vudu work well. Waiting on final halo game infinity to come out, and test use some of the machines extraordinary computing power that it has on paper. Big points: This is a longer review, than I usually write. :-J Once again, superb system. Great backward compatibility so far (almost as large or comparable to ps3 backward compatible number of games before last two updates that wiped functionality from my brother’s ps3(he(my brother) gave me heads up about it)). Things that would help it most: Microsoft has time and room to improve this gaming system. (Add more older games into hd, provide more free levels and bling to induce customers, add Xbox exclusive vr set system with sensor that can work with the Kinect). Future plans: My family was impressed and intends to get multiple systems (as many as six that is four more) as backups for older systems we have (Xbox original, Xbox 360, Xbox one s, and Xbox one x) and for the family eventual future 4K upgrade. The family is optimistic about Microsoft and system backward compatibility. Also, it (Xbox x) has no problem playing disc media like dvds, Blu-ray, music, and older movies as well. I got a warranty with mine and it has had no issues yet (not caught fire either unlike my microwave (black smoke-manufacturer defect) My brother has no issue with his Xbox x yet either.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console loads very quickly, runs quietly and the graphics are stunning!! Does seem to run alil hot and sometimes and if u leave to many games open at once itll freeze/glitch so suggest just closing games when not you are not playing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Worth the upgrade from Series S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Series S for a while and started running out of memory space. Given the price of internal solid state drive I decided to just upgrade my console to the X. Pros- Runs a little quicker than the S, added bonus of being able to play physical games and movies, better image quality and refresh rate for a 4K OLED(just make sure you have a fast enough HDMI to make use of the 120hz), 1TB storage(twice as much as the S) Cons- runs a little warmer than the S but barely noticeable, takes up a decent amount more space, 1TB storage (would be nice to have more for the price difference) Overall- glad I upgraded

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Load times

    Rated 5 out of 5 stars

    Xbox Sreries X > PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loooooove this console! From the sleek design, refined controller, insanely fast load times, and the crazy potential this console harnesses it’s scary to think what games will look like and play like on this beast in a years time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox series x 1TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **Amazing Console with Stunning Resolution!** I absolutely love my **Xbox Series X 1TB**! The graphics are **incredible**, with **4K resolution and smooth 60FPS (or even 120FPS in some games)**—it feels like a next-gen experience. The **1TB storage** is great for storing my favorite games, and the **fast load times** thanks to the SSD make gaming so much more enjoyable. The **performance is flawless**, and features like **Quick Resume and backward compatibility** add even more value. Whether I'm playing AAA titles or indie gems, the Xbox Series X delivers an **immersive and visually stunning** experience. **Highly recommended** for anyone looking for a powerful and reliable gaming console!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Quality & Games

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Best Buy had it in stock when we came. Glad husband can play the games only available for this series. Only downfall is that there are games exclusive to this, that he couldn't play before. Great 4k quality though.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Overall performance

    Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great. Havent had any issues yet. Looks great at 4k 120hz. Fast game donloads and fast load times. Quick resume is great too. Makes your older xbox games look even better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Awesome Gaming System!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from an Xbox 360 to the XSX and I'm very impressed by this new powerful system and couldn't be any happier! It is extremely quiet and loads games very fast! Set-up was a breeze and user friendly. I highly recommend the XSX!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox Series X is an ABSOLUTE UPGRADE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased this Series X as a means to "upgrade" from the old Xbox One. Let me just say, this thing is a game changer! Better Frames, Better Graphics, I honestly love the quick resume feature as well. The built in SSD storage is definitely faster than the original Xbox One's Storage speeds. Everything about this console is an absolute upgrade. I have a really intense gaming rig and seeing a console get what could seem like "PC Performance" is honestly what this generation needs. Not everyone has thousands of dollars to get a really good PC so this console allows for that consumer base to still get a "modern day gaming experience", without breaking the bank. I give this thing 5 stars. No complaints here.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox One: A Longtime Fan's Dream Come True

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: Xbox One: A Longtime Fan's Dream Come True The Xbox One has exceeded my expectations in every way. As a longtime Xbox fan, I was eager to upgrade, and I'm thrilled I did. Speed and Performance: The Xbox One is incredibly fast, whether I'm launching games, switching between apps, or downloading content. The interface is sleek and intuitive, making navigation a breeze. Stunning Visuals: The graphics on the Xbox One are truly impressive. Games come to life with vibrant colors, sharp details, and smooth animations. I've been blown away by the immersive experience the Xbox One offers. Versatile Entertainment Hub: Beyond gaming, the Xbox One is a complete entertainment center. I love being able to watch DVDs and Blu-rays, stream movies and TV shows, and listen to music, all on one device. Reliable Connectivity: The Wi-Fi connection is consistently fast and stable, ensuring I can always enjoy online gaming and streaming without interruptions. The Xbox Legacy Continues: Microsoft has once again delivered a fantastic console that builds upon the Xbox legacy. The Xbox One is a powerful, versatile, and user-friendly device that I wholeheartedly recommend to any gamer or entertainment enthusiast. I'm proud to be an Xbox fan, and I can't wait to see what the future holds for this incredible platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Xbox Series X is an Absolute Beast

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an Xbox One X and the Series X is night-and-day better. This thing is a powerhouse. It boots up in seconds, loads games ridiculously fast thanks to the custom SSD (I went from 30-45 second load screens in Forza Horizon 5 to basically instant), and the Quick Resume feature is pure magic — I can switch between 3-4 games and be right back where I left off. Graphics are stunning: 4K at 60fps (or even 120fps in supported titles) with ray tracing makes everything look next-gen. Games like Starfield, Diablo IV, and Forza Motorsport pop with incredible detail, vibrant colors, and smooth performance. The console runs whisper-quiet even during long sessions, and it stays surprisingly cool. Storage is generous at 1TB (about 800GB usable), and the expansion card is easy to install if you need more. Backward compatibility is flawless — all my old games look and run better than ever with Auto HDR and FPS Boost. Game Pass Ultimate is the killer feature here; the value is insane with day-one releases and hundreds of titles. Build quality feels premium, the controller is the best Xbox has ever made (improved ergonomics, textured grips, and that new share button), and the UI is clean and fast. No overheating issues, no coil whine, and it fits perfectly in my entertainment center. If you’re on the fence or thinking about upgrading — do it. The Xbox Series X delivers on every promise Microsoft made and then some. This is the console to own right now in 2026. Worth every penny.

    I would recommend this to a friend