4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37011 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 37,011 reviews
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Excellent Piece of Tech

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this system since release in November, so this review is not a first-impression take. First, like most systems launched these days, there were some quirks and bugs at launch, but those have since been ironed out. The UI is the same, which can be good or bad, depending on how you look at it. I personally view that as a positive because I knew where everything was when trying to troubleshoot some of those early bugs. Second, I realize Xbox had no dedicated or exclusive games for this gen at release, but having access to and playing my library of both old and new Xbox One games in better quality and speed has more than made up the lack of exclusive titles. New (and current) games offering Series Optimized updates were/are stunning and I feel only scratch the surface on what this system can do overall. Smart Delivery has also been a huge plus in upgrading games that have an optimization without having to really do anything. Hard drive speeds have been nothing short of impressive. Load times on basic XBOne games are a fraction of my One X. I also picked up the Seagate expansion storage, and there is nothing different between games played off either drive. Transfers between the two are a snap (if you know the UI), and I can attest that a 40 GB game takes roughly 90 seconds to move. And finally, there's Quick Resume, easily the most next-gen feature that feels a little underrated. While it doesn't work on all games, such as some online-only games, it has been a breath of fresh air for larger games that have larger load times (Assassin's Creed Valhalla was my best test case). Let me offer this up as well: for the first time in my gaming life, a new console generation actually outperforms most current-gen TVs. I have a 4K/60Hz LG panel that has been an awesome TV, yet I would have to upgrade to get the most out of this system. That doesnt mean an upgrade is necessary, however, as everything I've been able to play in 4K/60 has been amazing. And as a note, I probably won't be upgrading the TV just yet. If you can find this system at stock price, you will not be disappointed. If you are more of a casual gamer, don't discredit the Series S either as it too is an awesome little system.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance, Speed

    Rated 5 out of 5 stars

    Wow!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although a currently elusive item. After weeks of trying to buy one I managed to grab one online here on my birthday no less. Console is amazing and truly feels next gen. Later I purchased a 4K HDR tv to go with this. The graphics and loading is insane. GTA will fully load in about 30 seconds, and if you have ever played gta before you know you could make breakfest and eat it before this game booted up on last gen. Games coming out such as Enlisted and BF 2042 really are showcasing the power of this console. Can’t go wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Overall performance

    Rated 5 out of 5 stars

    Impressive hardware indeed!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly an impressive piece of hardware. The controller is awesome, especially the D-Pad with its nice circular corners for fighting games and the way it curves in. I was instantly impressed that it could run GTA 4 in a locked 60 FPS! Not to mention how quick and snappy the loading times are for games such as Red Dead Redemption 2 or GTA V. The setup is also painless and quick for the console! The design is nice, and the startup music is a eargasm. It’s a nice upgrade from the One X, but I only wish Halo could’ve launched with it. Anyways, it’s a great console.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics
    Cons mentioned:
    Heat, Size

    Rated 5 out of 5 stars

    Just buy it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is bigger than I expected but the new controller is awesome! It does put out a ton of heat but overall I have loved the new design. Great job Xbox!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear that you love the new controller, and are finding the optimized design of your new Xbox Series X Console to your liking. Thanks for taking a few minutes to share your thoughts! We recommend the following link, which will take you through the best way to keep fresh air flowing to your unit, and keep the games going: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Series x is worth it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's silent, fast and powerful. I have no complains and so far it's worth every penny. Quick resume is awesome and the load times are spectacularly fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, this is a big boy but runs really nice, be sure to keep in a well ventilated area because it can run hot with that top fan but no overheating so far, games have run great and I really enjoy quick resume makes switching games easy when my friends wanna hop on to our normal games, overall I'm very happy with my purchase, be warned however if you have a wireless headset there is a bug where it will turn your console on and your controller won't connect will probably be fixed with and update otherwise you just have to hard reset and resume as normal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great system!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new system! You can definitely notice the speed difference when it comes to going in and out of games and the less time it takes for matchmaking and such. Would definitely recommend to upgrade if possible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from the Series S, I immediately noticed crisp visuals, smoother frame rates, and faster loading into games. Whether I’m launching a game, resuming from “Quick Resume”, or navigating menus, the experience is tighter and more seamless. There were absolutely no bugs or quirks from day one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Xbox ever !

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smoothest and quite it Xbox I ever had. Cost a bit but I recommend, would love to have 2 TB storage but buying an external hard drive works to. Thanks Best Buy for having it in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Overall performance

    Rated 5 out of 5 stars

    Upgrade in every way.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a ps5 first this time around but I decided on the Xbox series x because it’s the more complete system at this time. Improvements in every way, especially load times, with zero negatives or issues. Despite having no issues, as with any new console launch, spend the 20% extra and pick up the Best Buy warranty. An example of load times: I can start a match on sea of thieves, have the ship loaded and sail to the next island before my friends load into the same match. Also, it looks 10x better and runs much smoother. Get one!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Speed

    Rated 5 out of 5 stars

    So glad we splurged!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son because he had his older one for so long and it was time for an upgrade. Thought about just getting him the “S” being that it was so close to Christmas but so glad we decided to splurge on this one. The speed, graphics, and capabilities just can’t be beat!!! The only downside is that I hardly see my son any more.. lol

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    WORLD'S MOST POWERFUL CONSOLE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else is there to say? It is the world's most powerful console. It's got great graphics, a stable, familiar UI, and the best controller as far as feel-in-the-hand. features such as smart-delivery, quick resume, and xbox game pass set this apart from the PS5 and ends up being a better bang-for-your-buck console to play games. Things they could of done better: better controller features like the haptics on the PS5 dual sense, a newer/cooler UI, but to be fair, this one is familiar and works better than the PS5 one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best designed Xbox ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Xbox Series X I have bought. The other one has been used daily since launch and has had zero reliability issues. I’m using this one in another room so I can play games with my daughter. The build quality of the hardware is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Powerful hardware, broad software lineup, GamePass

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is insanely powerful for the asking price. I am able to plug in several external USB HDDs, unlike the PS5, so now I have the storage to take full advantage of GamePass. Every single game I've tried on this system looks better than it ever looked on any prior Xbox. Gears of War 3, for example, looks so clean it's almost like a remaster, but its just the way Series X does business. I love this thing. I love my PS5 and my Switch too. I just happen to like this one a hint more than the others. Game Pass is just TOO GOOD.

    I would recommend this to a friend
  • Pros mentioned:
    Load times
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    A neat rectangular prism.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is based solely on the quality of the product and not based on how hard it was to get one (the fault of MS and retailers) or the fact that some games have a few issues (the fault of MS for handing out dev kits late and developers being lazy). It is also based on the games I have personally played on the machine. Design wise, the system is fairly large though not comically so as many memes make it out to be. It needs plenty of space regardless due to components of the system producing plenty of heat. It can be placed on its side or left standing upright (which I recommend). The design itself is simple enough. Air intake vents are located on the bottom and is blown out through the top. Both sets of vents are fairly large to better facilitate airflow. This, however, means the area around the console needs to be kept clean and relatively dust free. The system so far runs very quietly even while playing games at 4k 60fps. This may change later when games made to specifically for the Series S/X are released. Games stored on the internal SSD have very low load times, with some having almost no load times at all. Textures load instantly so pop in is virtually eliminated. Every game ran on it has HDR applied to it, including games that previously did not support it. The games I've played so far also seem to be upscaled to what I assume is 4K and virtually all games run at at least 60fps. This includes games with a resolution mode that sacrifices fps for the sake of graphics. All of this is done by the console itself though optimization patches from developers could easily refine these enhancements. A few games have had graphical issues (Fallout 4's fire and smoke effects are broken) but I chalk that up to differences in hardware between the One and the Series S/X that will hopefully be corrected as developers make optimization patches. The only other issue I have encountered so far is sometimes the console becomes unable to find my wifi hotspots when it wakes up from power saving mode. Hopefully this is a software/driver issue and not hardware related. Time will tell when it comes to any other issues. Overall I am happy with my purchase and would highly recommend this console to any gamer. I wish it was cheaper but considering how much power both the Series X and the PS5 have $499 is still cheaper than a comparable PC or laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was one of the few that played beat the bots second round of release and got one. I had the day one og Xbox , held out on the one x and the graphics can’t compare. Details I’ve never seen, game play smoother and less blurred. The quick resume game function is awesome, I can pause a game come back two days later to that exact point and continue playing. My download speeds seem about the same as the one, around 150-170mbps. If you still have the one, you’re doing it wrong. K/D ratio has gone up. Went pro my first week and now sponsored by Munster :)

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Greatest console ive owned

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on this console is incomparable! I also own a PS5 but the Xbox is definitely alot more user friendly. My best recommendation is too purchase additional storage on day one, with better graphics games tend to take a little more space than before. Also the Microsoft elite controller 2 is the best controller ive owned

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Speed

    Rated 5 out of 5 stars

    next gen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    xbox has great controller & graphics. great speed increase and real simple to connect. actually has a web browser (for sport streams) unlike ps5

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Best purchase !!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new xbox ! Works so much faster !!! My son is sooooo happy!! And with the additional controller now he can play with all his friends when they come over ! So convenient that the old controller works with the new system and it was so so easy to log into his account and transfer all his games and information!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Adani

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading, new quick resume features delivers almost instantaneous gaming experience. The footprint is on the larger end of gaming platforms but the design is very meticulously, could easily pass as a decorative piece on your console.

    I would recommend this to a friend