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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37011 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 37,011 reviews
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Lightning fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is amazingly fast and graphics are incredible, in my opinion noticeable significantly over the series S in some games. The console itself is bigger rhan i expected more like a computer tower thank a console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect just what i was looking for, it had everything and it is easy to use also not to say how it looks

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works great and allows for running games at higher refresh rates and with more demanding graphics than a One X. For the price, you can’t beat the performance. My gaming PC can handle 1440p (6700 XT) but the cost of the graphics card rivals this entire system which has a similarly powerful GPU and more attention paid to optimization by developers compared to PC. Not to mention PC requires a monitor/keyboard/mouse/cables and this includes everything but the 4k TV you probably already have. You will want to pay greater attention to airflow with this system compared with older consoles though; With great power comes great heat. Storage wise, I never use a whole terabyte because I play one or two games at a time and just delete them unless I am actively playing them. But, added storage is a bit spendy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    New X-Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to say this purchase was totally worth it and my boyfriend is definitely enjoying his xmas gift! Fast with great picture! No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of my favorite consoles

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Excellent form factor. I cannot go back now that I have quick resume. If all the promised games actually come out this year (2026), this thing will finally be completely worth it. Horrible price increases from MS though.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Speed

    Rated 5 out of 5 stars

    Microsoft nails it - again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft nailed it! This console is FAST! From the time when you power it up to when you're on the dashboard and able to load a game is 4-5 seconds. Games load fast - a very noticeable improvement from the previous generation and switching between them is quick. The console is quiet and definitely feels more refined than the previous console. Very impressed and I'm loving this console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A game changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows seamless switching between multiple games, smooth 4K gaming, high frame rates, and generally quiet console that integrates well.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance

    Rated 5 out of 5 stars

    Quick Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console has had a rocky start with some issues so far, but it's sounding more and more like optimization with particular games. All in all, been smooth with everything else, especially playing older games. Hopefully a patch should correct issues soon enough. I'm also not as concerned as the One X had similar issues when I received at launch (games would freeze in game, and hard reset the system). That was eventually fixed and I didn't experience it any longer with the One X. Now, I've only experienced this playing enhanced games, like Call of Duty. It has become less frequent, but still just something to take note of. Haven't had this issue with any other applications or games that weren't optimized (or Xbox one titles). The UI is basically identical to that of the One X, and runs very smooth. Dynamic backgrounds, as well as some other customization features are also welcome. Controller is also very nice that it comes with, although the stream button between the Start and Select icons can be easy to hit when playing games. Another bonus if you're coming from a previous Xbox such as myself, is that all your accessories will work on the new Xbox. I have used previous controllers, hooked up my external hard drive (was a Samsung 3TB), and obviously the games will crossover onto this from previous. Overall, the console is fantastic, and from the optimized games I've seen so far, it has serious power and potential. I'm a bit bias since I'm coming from Xbox previously, but it's a great system all around.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Amazing upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok imma start off by saying I didnt need to rush to get this system because obviously it doesnt have any exclusives out but I learned to love this console as soon as I got it. The loading is ridiculous! Upscaling xbox one games looks amazing gears of war 5 runs 120 frames and its smooth as butter. You load into the lobby about a good 15-20 before everyone else that's on xbox one. I love it so far super quiet also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent hardware and more

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is an excellent gaming machine and all around media device for the TV. Of course it's great at playing games, as the PS5 is as well, but as far as usability, network reliability, consistency, and the ability to play an extensive back catalog of games from their previous consoles, the Xbox is the choice to go to. It's easy to use and navigate the menus, has better network speeds for downloading games and less lag when playing multiplayer online. On top of playing games its great as a media center being able to play disc based media, as well as stream music or your go to streaming service for movies and shows. Certainly other consoles can do the same, as I spend time on them too, but beyond the couple exclusive games I enjoy to play, the ease of use, network speeds and speed of the Xbox's online services keep me there with it being the go to for not just gaming, but everything else too. The only thing you're left with wanting is larger internal storage because the new generation games take up a lot of space and if you want to play them to their full capability, they have to be on the internal storage.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Series X - Better looking than Playstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy S.... Cannot believe I actually was able to purchase this during the holidays! Best Buy did it right! No issues so far! Love the quick resume on some games. graphics look great! Cyberpunk 2077 looks like it should on this. easy set-up with your cell phone. Lots more storage off the bat than the PS5. After OS, I had 840 something GB's. PS5 gives you 600 and something. Go with the Xbox! No Regrets!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are so happy to hear that you are enjoying the Xbox Series X and its awesome features, especially its Quick Resume feature. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good graphics while maintaining 120fps. Nice design.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Now Team Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the switch after having a PlayStation all my life. I love the graphics, the game pass, and ability to stream directly from the Xbox. The controller is more comfortable & it has tons of storage for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    $500 is totally worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    120fps is legit. Load times are greatly reduced . Games like Gears 5 and Borderlands 3 took a hot minute on my one x by comparison. Quick resume is also awesome. This thing just really blows the previous gen out of the water,. My only issue is when I try and record some clips on Gears 5, the gameplay is blacked out. Other than that, this is just an amazing piece of hardware. Especially for this price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Get the Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge step up from my previous Xbox. Graphics and load times drastically improved. Best console since the 360

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Best Console I've Ever Bought

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between the Game Pass Ultimate and the device itself, this can't be topped. It replicates the performance of a solid gaming PC for a fraction of the cost. The device looks sleek and performs without issue other than it being warm and in an unventilated room, it definitely heats up the place. Still, I use it most days out of a week and is just an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value when you take into account Game Pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I was finally able to get one of these finally. It's a really good deal to grab one along with Game Pass Gold, or Ultimate. Graphics are great, but the ability to try games on a monthly basis, is a really nice bonus. Have been able to play thru the entire Halo franchise as well. A little expensive, but if you are a fan, worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox was a great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase. Great graphics, super fast and games play seamless and load up quickly ….

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Speed

    Rated 5 out of 5 stars

    Xbox Series X Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Xbox since the original. Since then I've been primarily in the PlayStation ecosystem. With this being a new generation of course you're going to see improvements but I just have to say WOW! JUST a few things that stand out about the Xbox Series X is; -Load times: You've heard the hype, it's legit. Games you're used to working a part-time job during load screens (Ahem Witcher/GTA/AC) -Speed; All the way around this is just zippy. From menu navigation to jumping around through multiple apps, everything just flies. -Game performance; My TV is only 60hz so I can't speak on 120fps however everything I've booted up on this thing has worked flawlessly. You really can see the difference in smoothness and you get the added bonus of lower latency. -Sound - So my PS4 Pro literally sounded like a jet whenever I'd boot up my fav AAA game, it was so loud. The X however is so quiet even under stress that you'll have to put your ear right next to it to even hear the fans are on and aside from a steady stream of warm (not hot) air it stays cool as can be. Why doesn't my laptop run this quiet and cool??? :) There are plenty of other reasons why I love this console but I won't bore you with a novel of a review. My recommendation though, if you've been looking at an Xbox X and you have the opportunity to get it, do so, you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Another hit from Microsoft!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is truly "next gen." I could not be happier with the system. The Xbox interface still needs some work but as a "premium" gaming system, I'd have it NO other way! Super quiet! The SSD loads game SO fast! Graphics and game play are pretty stellar! Combine this with Xbox Game Pass, and you will not get bored with what's available now, and what is coming down the road in 2021!

    I would recommend this to a friend