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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37011 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 37,011 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best console that Microsoft has ever built

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far hands down the best console that Microsoft has thus far produced. It is very quiet and I have had zero problems with it since I have had it. I was fortunate enough to get one on the November 10th release date. If it wasn't for Best buy doing a second wave of pre-orders on September 22nd, I may not have been able to get one and they were the only retailer at the time that we're doing multiple pre-order waves on September 22nd while everyone else just did one wave of pre-orders. The backwards compatibility feature is very nice with the built-in auto HDR, wich makes the previous generation games feel like something brand new and the frame rate boost to those games is nice as well. The quick resume feature is a game changer, where you can quickly switch between multiple games back and forth in quick sucession without having to sit and wait at a loading screen for an exorbitant amount of time. It is a well-built compact machine that does not take up a lot of space and paired with the right TV that supports the series X you will get to enjoy some very beautiful graphics. The best console that Microsoft has built so far and I thought the 1X was the best one they built but they have now trumped the 1x.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been playing Xbox for years and I have to say that if you are able to score one of these it’s well worth it. The game play is smooth and the graphics are amazing especially on the enhanced games. Quick Resume is awesome when you’re the type to jump from game to game and the load times are extremely quick. It was definitely worth the struggle and wait to get one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It is great to hear that you are an Xbox fan. We are happy that you are enjoying the Xbox Series X and all of its awesome features. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, beautiful graphics, worth the purchase. Loads my kids' Minecraft worlds in seconds as opposed to the minutes it took on the Xbox One. Late adopter of the system due to the cost, but it was worth it and I'd buy it again. Got the disc version as we have a ton of Xbox games already, but haven't tested it out yet. Now to start saving up for the next gen...

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Load times

    Rated 5 out of 5 stars

    Exactly what I was expecting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute fire, load times are non existent, controller is a perfect upgrade without breaking the solid controller from last gen. Games look nice on my 60fps UHD Tv. Lack next gen games though, if you have an Xbox One X, I would wait until they release more games specifically for X/S although the optimized games have a noticeable difference (specifically Forza Horizon 4).

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance

    Rated 5 out of 5 stars

    great console!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft did a great job with this piece of hardware! the XSX runs really well, is super quiet, and has a great controller. plus some great features!

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    So Far Pretty Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very fast and so far it handles all the games way better. I don't have a 4k TV with 120fps but the 30fps games can now run way smoother at 60fps. The load times are also way faster and the console doesn't get hot or make any noise at all. Once I get a better TV I expect it will only be even better. Definitely a next-gen console. You should definitely buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jean,

      Whether it be the near-instant load times, optimal operating speed and computing power, or simply the redesigned look and quiet running noise, we're thrilled to have met the next-generation mark with your new Xbox Series X Console. Thank you for taking a few minutes to share your experience with us! We appreciate your feedback, and are delighted to know you are enjoying your time with your new setup. We happily accept your recommendation, and are glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Leaps and Bounds Ahead of Xbox One

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaps and bounds ahead of the Xbox One. I’m more of a PlayStation guy myself, but I’m very impressed by this machine. Faster than ever load times and this thing is QUIET. Xbox Game Pass Ultimate is absolutely the best deal in gaming too. Now they just need to get some more first party software out to support this high quality machine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Console Overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Series X is absolutely amazing. It's super fast and responsive, makes everything look better on a 4k TV, it's super easy to setup via the Xbox app. It's larger than I expected, but still fits nicely among the atmosphere. The quick resume feature lives up to its name, and I highly recommend it for anybody looking to upgrade their current Xbox experience.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are happy to hear that you're a fan and would recommend this console. We hope it continues to amaze!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    So sexy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerhouse. Truly incredible load times. Everything runs better, faster. PUBG runs much smoother with increased framerates, and virtually no crashing at all. Even when it does crash, you're back in the game in less than 60 seconds. What a relief! Quick Resume is a game changer. Almost no reason to worry about saving games anymore. What a world we live in.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      What a world indeed! We're proud of the package we've put together in your new Xbox Series X Console, and couldn't be happier to hear you are enjoying the experience. Whether it be the enhanced graphics capabilities, optimized computing power, or simply the added Quick Resume functionality, we're thrilled you have found your new console to be a beneficial addition to your next-generation gaming setup. Thank you for sharing your thoughts with us, we appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great way to hop in next gen!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft improved a lot of things on this console that were not already improved on the Xbox One and even the One X. Gamesoad tremendously faster, and Series X optimized games are just beautiful! Make sure to give the console a good amount of breathing room as it can get pretty warm. Overall it's a great console, and I haven't experienced any negative things with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nicholas,

      We're glad that you've had a chance to see how much faster and more powerful Xbox Series X is. Thank you for sharing your experience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my xbox, ive always wanted one as a kid. Being able to buy my very own was the best day ever. Its fast, the storage is great. Messing around with the setting to get the perfect picture is easy. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new system with more and more games coming out for the X/S series. Best Buy had a good offer on a brand new Xbox X with Forza Horizon 6 and. Forza Horizon controller for basically the price of just an Xbox X by itself. When I picked up the Xbox at my Arlington location, the worker there noticed the one I was getting had some damage to the box and went out of his way looking for another one as he wasn’t sure there were anymore Xbox Xs available. So far I’m very please and glad I got it through Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm moving from the XBOX ONE X to this and the quality does seem better. The system seems nice and quiet, no complaints. I don't really have many SERIES X games yet, so hard to judge. Played FORZA 4 and the draw distance seemed improved. Loading was better. My one complaint, the system is HUGE! Does not fit in my opening, so I had to place on top my stand.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great System!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this system since it was released and it's been great! I decided to purchase a new TV so that I could utilize 120 fps and I can't believe the difference I noticed when playing Cold War multi-player. My only cons are no Halo Infinite at release and that it does get very hot so make sure you have the unit somewhere with appropriate airflow.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to be a beneficial addition to your next-generation gaming setup! Your new Xbox Series X Console is a true powerhouse, and we're thrilled you are enjoying your time with it. Thank you for outlining your experience for us! We know console placement can have a big impact on your unit's temperature levels, and have built a helpful resource to assist in configuration. We recommend the following link, where you'll find all the info you need to create the perfect environment for your system: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This upgrade to the Series X was definitely worth it, the games load way more faster, the graphics are stunning and beautiful. Definitely recommend this Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Adriana

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mybson really enjoys it. He has been wantingvto upgrade for a while. He says it is alot faster and the graphics are so much better

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Highly recommended with one caution

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system! Great 4K game graphics and overall performance. Love it! A WORD OF CAUTION FOR X/S SERIES CONSOLE PURCHASERS. A number of Next Gen gaming Developers were not careful to do pre-installation or pre-run checks on the games that they have written for Xbox. What this means is that an older Xbox One game can run on the X series and cause problems, crashes and freezes, and even turn off your Xbox when it runs into a part of the game that is not (and needs to be) tailor coded for the platform.. In fairness, Microsoft may share a little responsibility for making sure these checks are done as well when the game starts. To avoid these problems and to avoid damage to your Xbox, be sure to download the X/S optimized games and run those only, in regards to Next Gen games. Bottom line, make sure the game is compatible with your X/S series, and if you’re not sure, look it up or contact support. I had this problem & initially thought I bought a lemon Xbox. It turned out that it was the software version of the game itself and that it was completely software related. I realized that I had somehow downloaded both the Xbox one version of a game, and the X/S version, and was running them both at different times unwittingly. Hope this helps someone else! Enjoy your new XBox!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with it to be honest. It loads the games fast, there is no lag or glitching going on. It runs very smoothly. Overall, though a great buy, a decent price. If you want a good system with good graphics and to run the games very smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A console you'll be impressed by

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this machine is absolutely amazing. It's so quite the humidifier in the room is louder than the Xbox even while playing assassin's creed and cyberpunk. The quick resume function works as advertised and it's scary cool. I took out cyberpunk, put in watch dogs legion then put back in cyberpunk (because I own all of them on disc) and it picked up right where I left off. It's a feature I never knew I wanted and I never want to live without it haha. Finally the console is super fast. In assassin's creed load times between fast travel points takes less than 10 seconds. Often times I'll fast travel, pick up the phone and by the time I unlock my phone I'm back into the game. It's crazy. I can't wait for what's in store for this generation. Microsoft has kicked it off with a stellar machine that has all it's core features working well right from the get go. The actual 803GB of storage will get filled up fast, so either keep your HDD as a pack mule, or get the SSD. For those thinking of getting both consoles, like myself, I would recommend getting the series X and a digital PS5. The series X is a better machine for the same price as the disc PS5. Play all the cross platform titles on your xbox and just play the exclusives on the PlayStation.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has continued to listen to it's fans and this console is the latest in a number of moves to position it as the industry leader. Super fast load times, better graphics, and an amazing library thanks to gamepass make this a great console to own now and in the future. Pros: - Super fast load times. Coming from an Xbox One S the difference is incredible. - Smoother gameplay, menus, everything - Last generation games are consistently being optimized - Console has a cool design and 4K Blu-ray player. It can work vertically or horizontal. Cons: - While xbox continues to optimize last generation games there is still a lack of exclusives. Gamepass and multiple free-to-play games such Apex Legends help as I already have too many games to play, but it would be nice to have games to be as excited about as Spiderman or God of War. - Console is large. While I like the design and shape it doesn't fit in my entertainment center upright (vertical) so I have to lay it on its side which I don't like the look of quite as much. Overall I'm very excited to own this console. This console release feels a bit odd due to the shortage of consoles and "different" leap forward compared to past launches but so far the next generation is looking very promising.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts, we appreciate the feedback. We are happy to hear that you are enjoying the Xbox Series X, especially the fast load times and graphics. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft