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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37020 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 37,020 reviews
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Best console out now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X while hard to get ahold of is worth trying to get. The SSD helps with extremely fast load times and storage is easily expandable via the slot in the back. It runs quiet and is very simple to setup and use. One of the best purchases you can make.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Beast of a box

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how for just $500 you can achieve high end PC graphics. As a PC gamer an an xbox owner, I was initially upset when booting this up for the first time to find that it performs and looks just as great as most PC’s that are 3-4 times the cost of this console. Yeah, sure, there are limitations as to not bejng able to play all games with Keyboard and mouse, but more amd more games are being released with support. That isnt the Xbox’s fault, but more the developers. About my only complaint but not on the Xbox itself. Solid purchase though. Have had one since launch and my wife now has one to play and relax in our bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Best Xbox yet.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful piece of machinery, extremely fast and coming from an X one X this loads GTA V in a heartbeat ..... playing older games on it makes them so seamless and quick with no down time. Newer games that are "optimized" can be gorgeous. The console is quiet as h3ll.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best next-gen has to offer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best of the next Gen consoles. I own a PS 5 it is not bad, but was clearly rushed out the door by Sony. The Xbox Series X ist a clean design and looks good in any home theatre setup. The hardware is better than the PS 5 on a component for component level. It is quieter than the PS 5 when running at full 4K game performance. It supports the latest video and Audio Standarads that the PS 5 just simply does not at this time. So if you are a cutting edge person and have Dolby Vision and Dolby Atmos sound then there is no other choice than the Series X. Combined with Game Pass there simply is no better offer on the market at this time other than this console. The back half of 2021 and moving forward are going to be chock full of exclusive titles that are all included with Game Pass. For less than the cost of two PS 5 games you can have a full catalogue of games at your disposal at the highest visual fidelity available on any console. Really a no brainer...

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Excellent system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new XBox. Perfect for gaming and streaming. Love the new design.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Speed

    Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Xbox One and One S, This thing is so so much faster, like the load times for games are easily 10x faster than the Xbox one. The graphics are amazing, I have owned every Xbox so far. This is by far the biggest upgrade and will keep me on the Xbox platform.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Load times

    Rated 4 out of 5 stars

    Great hardware... looking forward to more software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fortunate enough to get this during preorders and am loving it so far. The hardware itself if very impressive and with the right TV and game, the difference between this and the Xbox One X is very clear. I've even enjoyed playing some last gen games with improved graphics and virtually no load times. I don't love the grainy texture of the controller but I got an Elite Series 2 controller and fell in love with that. Would have been nice to see more games at release but I can be patient. I still find myself playing it more than the PS5 I finally got after 3 months of trying... partially because of the Elite Series 2 controller. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the xbox is a whole VIBE literally the best gaming console I've ever laid eyes on (and I've had 'em all . the graphics? UNREAL. like, I know I'm playing games but sometimes I forget bc it's THAT good . the controller is a work of art, too - those adaptive triggers? chef's kiss. exclusives like God of War and Spider-Man? giving me LIFE. sure, it's pricey, but trust, it's worth every penny. if you're thinking about it, JUST GET IT. you won't regret it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    100% Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really had to weigh my options between the PS5 and the XBox Series X, but I am so happy with my purchase of the Series X. The XBox plus a subscription to Gamepass is the best deal in gaming. The unit itself is the quietest gaming console I've experienced, the controller feels sturdy, and the graphics and gameplay are top notch. I love being back in the XBox ecosystem, which I haven't been in since the 360. So if you are on the fence between the PS5 and the XBox, I am 100% satisfied with my purchase and have zero regrets. This is the best gaming console since the XBox 360..

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great new system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im only just getting started but this is my first new system since PS3 and first XBOX since the original. Obviously thisbis a major upgrade over those in graphics, load times, overall smoothness of gameplay. My only knock and I know this is consistent among new platforms, but when you first load a disc expect it to take 30 min to an hour to load onto the system and do any updating. A small price to pay for modern gaming. I instantly bought Halo Master Cheif collection and Fallout 4, so I’ll be set until the new college football (hopefully) comes out!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great update!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the old xbox s. Got a great deal on the new system, and I am amazed at the graphics, speed!! Great purchase!! The 1 tb storage is also a great added bonus!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Excellence in Xbox delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall arrival of the console was good, there weren’t any pieces misplaced or taken. The outside of the box did have a bit of a bump, but it didn’t ruin the items it was holding. Picking up the product was quick and easy, while the person handling it was easy to talk to and a lot of fun. I can see myself ordering from this Best Buy in case I need any other products in the future. As for the item itself, it is a major upgrade in performance compared to its predecessors, as I have found no problems using it. The overall feel of the controller is comfortable, holding one feels great and better than the past controllers. One thing to note about is the graphics capability, as it also relies on you having a good source to play through it. To really experience the graphics you must make sure to get a 4K resolution screen.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Microsoft Xbox Series X 1TB Console - Carbon Black

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a powerful console with stunning 4K graphics and fast load times thanks to its 1TB SSD. The sleek Carbon Black design looks great in any setup. With Xbox Game Pass, you have access to a huge library of games, and it’s backward compatible with many older titles. The user-friendly interface and comfortable controller enhance the experience. Overall, it’s an excellent choice for gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Speed

    Rated 5 out of 5 stars

    Amazing performance for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This xbox is the beez knees. Super fast and definitely can handle 4k at high frames. Load times are unreal as well. The only complaint that I have is that your data usage is gonna sky rocket with this thing in the household! We cannot get enough and my fiance' loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Load times

    Rated 4 out of 5 stars

    Excellent console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ever Xbox console, and I gotta say I'm not disappointed. Bought it for Starfield exclusively, but some of the things I like are the feel of the Xbox controller, the clean UI and just the overall smoothness browing through the system and loading games are quick. Probably the most underrated thing about it is it how extremely silent the console is when playing games, I love and appreciate that!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Heat, Lag

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best game console I’ve played on by far! No lag, No overheating and it even looks amazing! Graphics is nice and clear on every game and has high frame rate

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Overall performance

    Rated 5 out of 5 stars

    Absolutely Fantastic

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered mine and got it about a week after the official release date. Best Buy did a great job. I've been a fan of Xbox for more than a decade now and they definitely didn't disappoint with the Series X. The load times are insanely fast, beautiful graphics, it's simply amazing!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      First, we want to thank you for being a loyal member of the Xbox Family! We're happy to have you, and thrilled you are enjoying your sessions with your new Xbox Series X Console. The near-instant load times of your new setup are truly extraordinary, and, when combined with the optimized power and graphics capabilities it hosts, create one, powerful machine. We're happy it has been a good fit for you! Thank you for sharing your story with us. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get One!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I like the X box series X which is why I ended up buying two over the last 1 - 1.5 years to place in different rooms for entertainment. I feel it comes in at the right physical size. Not too big, not too small. Also, one of its best features is the "Quick Resume" with gameplay and also the fact that it's super quiet. The graphics are off the wall good. My only gripes about the Xbox has always been the game selection tho. I tend to feel that Playstation has the better titles overall and a lot of Xbox games are cartoony which isn't my style. I'm more of the "God of War" "Last of Us" types when it comes to gaming style. My only other disappoint was seeing this doesn't connect to the new WiFi 6 technology like the playstation 5 can. Still this was a great purchase for me and I have zero regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load times are short, can have multiple games idle for you to be able to hop between them, games look great, and gamepass absolutely rocks. Would recommend this console.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    X Marks The Spot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is the truth. The faster load times and the quick resume functions are definitely a highlight for the console. One thing for anyone who’s new to the console needs to keep in mind that for games that are optimized for the Series X/S storage can be guzzled up quick if you’re not careful, currently on my console’s internal drive I have 7 optimized games on there and I’ve got roughly less that 150GB of free space left so if you have a lot of games that are optimized for the series X/S you may wanna invest in the Storage Expansion card from Seagate so that way you got extra space to spare and you’re still getting those enhanced features as you’ll only get them if they’re on the console’s internal drive or the Expansion card. It’s definitely a nice upgrade from my Xbox One X and it was rather easy to get from here so I’m all Likelihood I’ll probably get my PS5 from here as well if I can luck out on one. If you’re looking to upgrade your Xbox One this console is definitely worth it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the upgrade to the Xbox Series X and are loving all of its features. Thank you for taking the time to share your thoughts and experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft