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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37020 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 37,020 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Amazing gaming experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, sleek, and solid. Coming back to console after years of PC has been great with this device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox runs quietly and the graphics are insane!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance, Speed

    Rated 5 out of 5 stars

    Better xbox ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best xbox ever. Great good looking product with amazing graphics in 8k and super fast speed. Compared to previous systems this is a great improvement from Microsoft. First, I was exceptical to buy it but it was agreat desicion to buy it. A very recommended product for the serious gamer!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are glad you're enjoying the look, speed, and graphics and would recommend this console. We hope you continue to have fun with it!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Starfield Gateway

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i bought one just to play Starfield. Currently waiting on release day but i signed up for game pass to check out some games while waiting. So far Ive been very impressed with the cloud streaming. Being able to just browse games and check them out no download needed is awesome. I played fallout 4 just streaming and had zero issues. Looked great and nothing glitched. To be streaming a game of that size in 4k without having to download to the hard drive blew my mind. Ive only owned playstation for the past 10+ years but gotta say xbox are doing something right here. Wouldnt have bought if Starfield was released on playstion so thank you Bethesda. It Just Works

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Overall performance

    Rated 5 out of 5 stars

    Series X a significant upgrade from the One X.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is a vast improvement over the One X. Load times are super fast and the graphical improvements are noticeable. Older games suffer from less jitter and draw in and titles that have been enhanced specifically for Series X are even better. Destiny 2 at a solid 60fps is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Best console so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had more time to play games. I had a PS4 before this and game load times were a drag. This console has the best features I have ever experienced. I wish there were more games that leveraged the technology this thing has... this thing has been out for a few years and we have yet to really experience it. Quick Resume is so good but it does crash from time to time. Loading times are nothing compared to earlier consoles. My three gripes the storage expandability options and the fact it took us this long to get solid state storage solutions in gaming consoles. 1TB is too small. One more thing to note... the form factor. Very convenient size fits just about anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, faster this was a christmas gift for my son, and he is so happy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the og Xbox one and this thing delivers. Fast load times and great graphics are a huge difference. Quick resume is one of the coolest next gen features. Being able to switch between games or boot up the system to the same spot o was playing at before almost instantly is insane.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The powerful Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Xbox series X, well I’m an Xbox fan and I like the series X because it’s powerful when it comes to gaming. The Series X has this gaming feature called “Quick resume” goodness that is it, that feather on Xbox is just unbelievable. It makes switching from one game to another so easy and fast and the graphics that this console has is just top notch I mean this is the true definition of a next gen console and Best Buy did a good one for having them on sale, Bravo! Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pretty good system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved this console, loves the quality and the speed compared to our old console. I'd recommend this to many gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Next great gaming machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, super quiet while running. I love the ease of adding additional storage. I'm glad they kept the UI the same. Faster load times, amazing graphics. I wish the base stand came off because I have to have mine on it's side. Now all we need are great games coming to Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just say yes!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has provided the best gaming experience Ive ever had. I love the storage capacity and nothing compares to the graphics this model provides. With the best buy membership I know I got the most out of my money and that they offered the best price.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    PS fanboy - love this Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned every single PlayStation since the original, so this is my first real foray into the Xbox world. I couldn’t decide between the Xbox and PS5, so I wound up getting both. The Xbox controller has always been my least favorite part about it, but it feels like they’ve trimmed it down so it feels better in my hands. I also like the overall look of the console. Some say it’s too basic. I like the look. I have yet to play any discs on it, but I’ve taken advantage of the insane number of awesome games in the Game Pass Ultimate library. If you can’t decide on which console to get, do some research on Game Pass. If you want even just a handful of the games in the collection, its a no brainer. And don’t forget Halo Inifinite is scheduled for release later in 2021.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product... Amazing graphics.. super fast loading time. Lots of memory.. glad I bought it !

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Series Business!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my hands on one and couldn’t be happier... wasn’t crazy about the design before release but when in person it’s pretty cool to look at. The quick resume feature is cool on the games that allow it, great graphics and it’s easy to set up. I’m really looking forward to new games.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Graphics look great. New controller feels and plays great. Does give off plenty of heat on top. Be careful where you position or place it. Allow adequate ventilation. I have temperature regulation fans in my tv console stand to ensure this and highly recommend one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Do Not Regret - So Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on Nintendo systems for forever so it was a bit of a learning curve getting used to the buttons control orders on the controller, but this runs very efficient and smooth. The console is quiet and although bulky, adds a nice look to it. Game quality is awesome; something I would expect from Xbox. Best Buy had the best price for this product as well and trust me, I did A LOT of price checking and research. Geek Squad protection plan was added to it - I honestly wouldn't buy anything without it anymore since they are so efficient and thorough with what they do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s well worth the money to have this system love how fast it loads and how the graphics are

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Amazing Upgrade, Needs more Next Gen Games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For sure the upgrade I needed. Load times on last gen games are instant, and runs most games better. I would recommend a newer tv so you can get the most out of the machine. If you don't have a 4k tv you wont see much of a graphical improvement. The controller is very similar to the xbox one controller, the share button is nice, and the grip is better on the back and triggers, but the best improvement so far is the d-pad. The best part of this new console compared to its competitor is the backwards compatibility with xbox, xbox 360, and xbox one games. As a bonus if you pay to unlock developer mode on the xbox (check youtube) you can even play emulated games as well including playstation 2, gamecube, etc. Overall an upgrade much needed. Only con is that it needs more next gen games, but thats what happens with most new consoles, needs a year or two to really see the true power. Only con at the moment is purchasing one, it took me a month, but bestbuy hooked me up.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are happy to hear that you were able to get your hands on the Xbox Series X. We are loving that you are loving it and its backwards compatible feature. Thank you for sharing your thoughts and experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Worthy Heir to the Xbox Franchise!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I can say. I was lucky enough to get one during one of Bestbuy's refreshes. First off, big thanks to Bestbuy for even allowing folks to get one. I appreciate them not allowing bots to just scope up all the inventory unlike Walmart and Target. As for the console, it reminds me of a subwoofer. It definitely does not look like the previous Xbox One X and it definitely runs faster. I love the 1TB SSD. Load times and performance are very noticeably faster. I brought this version so I could have the 4K Blu-ray player. In terms of gameplay, it seems to run cooler and does not make as much noise. The UI seems more refined. The cool thing is that a lot of Xbox One games get an enhanced feel and you can tell. All in all, despite the price, it is an upgrade. Hopefully, we will start seeing some real 8K content. I actually upgraded my smart TV just for this console alone. With 4K smart TVs going down in price, you will need one to really appreciate this console.

    I would recommend this to a friend