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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37020 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 37,020 reviews
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Fast, quiet, fun.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed alone won’t make you want to go back to the previous generation of consoles. A week playing will be enough to spoil you. Also, the quick resume feature is a very a nice addition and the updated controller rounds out an all around great package.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Another Great Console from Microsoft

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Xbox Series X. I've owned every Xbox console since Microsoft got into the video game business with the original Xbox console and this one is almost perfect. While a simple design, the console looks very clean and a nice addition to my collection of electronics used in the living room. The load time is incredibly fast and a much-appreciated upgrade from the previous consoles from earlier generations. The new controller is a slight upgrade from the controller on the Xbox One and very comfortable to play with. My two favorite things about the new Xbox Series X are the availability and performance of GamePass on it and the backward compatibility of games from previous systems. You can play on it almost every native Xbox One game, currently 568 Xbox 360 games, and 39 original Xbox games. I'm definitely glad I bought this system so early in the new generation period and highly recommend it to anyone who loves to play video games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We really appreciate you taking a few minutes to share your story with us! We're happy to have you as a loyal customer, and are delighted to know you are enjoying your time spent with your new Xbox Series X Console. From the clean design features and overall aesthetic, to the optimized computing power and comfortable controller interface, we're glad you like what you're seeing. Thank you for sharing, we're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    New Box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek design, and the 1tb of stoage. Great for fast shooters and graphics lovers.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    An all around great console buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is great. I highly recommend it if you already own Xbox games from previous generations. The ability to play almost all your games in form of discs is amazing. The design is nice, it fits almost anywhere, it's fast, and super accesible and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PlayStation User Turned to Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is super fast and is a brick of a console! When I first unpacked this thing, it was huge compared to every other gaming console I’ve purchased. The load times for games is quick thanks to the SSD and the graphics, even on my TV that doesn’t support HDR, are fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t played Xbox in years the last one I played was the original Xbox 1. The graphics have improved quite a bit and the load times were much faster. The console is no where near as big as I thought it would be and it is a lot nicer of a design than I thought before opening it. The controller is the same as the last Xbox 1 I had pretty much not much of a change there. I did also purchase a ps5 and it feels much more of a next gen console with their controller. That is the only reason I am giving this 4 stars. It doesn’t seem like that big of a jump from a console I last played that was made in 2013.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Xbox Hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest Xbox delivers a premium gaming experience with it's new features and hardware upgrade. Very quiet while playing and it's new Quick Resume will have you jumping from game to game for rapid game sessions.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We couldn't be happier to hear you are enjoying the added features and perks of your new Xbox Series X Console, and that you've enjoyed your next-generation gaming experience so far. Whether it be the improved user interface, added Quick Resume functionality, optimized computing power, or simply the whole package, we're thrilled you have found it to be a beneficial addition to your gaming setup. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    An Absolute Beast of a Machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not expecting a huge improvement from this system since they weren't going to update the OS.... but what an incredible machine! Super easy to get up and running and lightening fast. I can load games in a quarter of the time my One X did and you can have multiple games running without interruption. I was playing Valhalla and my kids wanted to play a trivia game, after that we watched a movie on it. I went back to Valhalla the next day and picked up exactly where I paused it, no loading needed. The graphics are on another level compared to my One and One X. A quick calibration tutorial on the Series X and I was blown away. Valhalla looks absolutely gorgeous! Then I tried Ori and was completely amazed at the colors and detail. I am bit of a video connoisseur and audiophile and I can tell a huge difference with even watching movies and shows on this machine. I haven't been able to get a hold of a PS5 yet so I can't tell you the difference in that scenario.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great System Made Better With GamePass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not owned an Xbox console in a number of years, but I decided to pick this one up to get more use of my GamePass (I was playing on PC, but my PC could not hold very many games at once). Getting it set up and going was very easy, and all of my data from PC transferred to the console without any trouble. I personally love the quick resume feature that lets me pick up a game right where I left off. Especially when combined with GamePass this is a great gaming system that can offer a ton of entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Unreal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Its simple to use right out of the box. Microsoft didn't get all fancy and change everything up which means if you owned a Xbox One, there is no learning curve on the menu screens. And just the power of this thing is unreal. From quick resume to graphics to just wow.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, it looks like a speaker but it does look modern as well. The control feels like same as the previous editions which I personally adore. Device runs quickly, graphics are great, storage is great, can't find something to complain about!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definitely would recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better performance than my previous Xbox, 4k image quality is very sharp

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Fast and silente.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very fast and silent. It gets a bit hot after some time, but still cooler than XBOX S or XBOX one. It has the perfect size and design.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Most Powerful Gaming Console

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can get your hands on one buy it immediately! Never had any issues with mine and the graphics are amazing especially if you have a decent 4K HDR TV. It's very quiet even while gaming for a long time. Quick Resume and Gamepass make it even better.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox is back baby!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! Paired with Xbox Gamepass, you have almost endless options. Graphics look great, paired with the right TV you can run 4K 120fps. I also have a Series S at work, this guy runs a bit smoother and the added storage is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Good morning easy to use and if you have game pass

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These forms very well has kid graphics and revisions worth it if you have like a LG monitor or TV

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox series x is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my xbox. It is fast and still gets used every day

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    A nice step up from the current Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way old games play on this system. The loading times are almost non-existent and graphics pop like never before. It makes you want to replay old classics you've put away. The HD BluRay player does the same for old movies. Rewatching them in 4k with the 12teraflop processor behind them is a blast. Streaming movies and shows on this is also more favorable from what I've noticed. Images have a level of depth and clarity that isn't seen on my AppleTV or other streaming devices I own. The design of the console itself is pretty cool, giving you the option of laying it on its side, or standing vertically like a pillar. It is larger than it looks in pictures, so be prepared for a pretty heavy block to come out of the box. My only critique is the lack of games tailored for this new system. There are a few compatible titles they have maximized for use on the X/S, but some HD specific launch titles would have been appreciated.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to share your thoughts and experience with us. We are thrilled to hear that you are enjoying the Xbox Series X and all of its wonderful features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Load times, Overall performance

    Rated 5 out of 5 stars

    Next gen Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next gen xbox is on another level compared to the previous version. Load times and performance are much improved as well as improved graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Better overall than PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming console, nice shape, conservative looking, easy to fit inside tv furniture. Just have to watch out to leave top (where warm air escapes) unobstructed. The Game Pass Ultimate subscription makes it a better value compared to PS5.

    I would recommend this to a friend