Customer Ratings & Reviews

This is the second Series X we have in our house. I got lucky and was able to get this for my sons birthday. Needless to say he was super ecstatic!! Significantly faster, smoother and better quality than any previous Xbox. The graphics and speed alone are phenomenal. For most games this console is perfect if you are a casual gamer. I would recommend this to anyone, it is a great buy and a lot of fun. With all the games available for purchase and on the Game Pass you will not go bored! If you are looking to take your gaming to the next level, however, I would highly recommend a gaming PC or building your own PC.

Nice system with plenty of storage, great graphics and very easy to start up for a new user.

I’ve been playing xbox for a very long time… I was using a regular xbox one for about 3 years then upgraded to the Series S, now the X. It’s very amazing how surprisingly fast this new Xbox Series X is! There is very minimal delays with opening games and the download speeds seem significantly faster than previous models. I’m absolutely in love with how this Xbox performs, especially with the graphics!

Great console. Worth the wait and effort to get it. Super fast. 60 fps regularly. Easy to move over from last gen. Game pass has plenty to keep me busy until some 1st party games drop. 2020 has been saved

I love it! It plays all my old Xbox games but they load faster and look better! I love the grip on the new controller. The Xbox series x is so quiet I have never even noticed it make any noise at all.

Amazing high performance console! Quick resume, backwards compatible, all the games I choose to play on game pass, and disk drive for my physical games/movies!

Love the carbon black finish design. The console is big so make sure to have ample space to store it. Amazing how quick games load and how smooth they run. Glad I was able to get my hands on one.

Solid machine. Upgraded from my old Xbox one and this thing blows it out of the water! Way faster loading speeds!

I have both the ps5 and Xbox X now. The Xbox x has really impressed me and may have an edge over the playstation. The Xbox feels faster and games look smoother. I have to mention the unpackaging of the console itself. The way it opens and the Xbox is presented is awesome. The only negative I have so far is that the UI seems confusing. However, I am used the the ps5 so, with time, this shouldn’t be a problem.

I always prefer Xbox console and good for many game that I like to play

It loads games very fast, is not laggy and quick resume makes switching between games easy.

It loads faster gaming has cool graphics speed and controls love it

After 4 mths. of trying to purchase an Xbox Series X I decided to try one more time on Best Buy's site. I nearly fell out of my chair when viewing 'saved items' in my account and seeing the 'add to cart' available. If you are still looking, use Toms Hardware for updates on availability and the several Twitter accounts listed there for the most up to date drops. This is what I did and it finally paid off. Do not give in the scalpers, you will feel much better after you finally own one for the retail price. The good news is much more stock is on the way and retailers like Best Buy are using methods to counter scalpers. Soon everyone that wants an Xbox Series X will be able to get it. After upgrading from an Xbox 360, it's simply mind blowing playing the Series X. It surpassed my expectations in a console. Talk about value, $500.00 is a bargain. It's impossible to build a PC with Series X specs for that price. The console itself is built sturdy and heavy, almost like a brick. I love the monolith type design. It's very quiet and boots up extremely quick. The cooling fan and the design work well keeping things cool. I read there's been a few reports of overheating but thankfully this system seems to be performing great. The disc loader uses no tray and 'grabs' the disc quickly and loads it. The inputs/outputs are pretty straight forward and easy to understand. Playing Forza Horizon 4 at 4k@120fps is an exhilarating experience and truly lifelike. Going over 200mph and actually feeling like real life is amazing. I've never felt that before from playing a racing game. Mortal Kombat 11 Ultimate looks stunning and the characters move very fast, yet every detail and motion is clear without any lag whatsoever @120fps. The system is worth the wait.

Everything about this new system just feels premium. From the controller and cords to the Xbox itself. It's not as big as I thought it would be, it actually looks nice compared to the eyesore that is my ps5. Pairs perfectly with my lg cx oled. Check all the boxes for the next gen features. Games look and play super clean in 120fps with vrr on. Older games feel like Brand new games in 60 or 120fps. Now I'm questioning how I was ever able to play games before at 30fps. Well there's definitely no going back now. I've waited this long for the perfect console and it won't hurt to wait a bit longer for true next gen games. Until then I'll be enjoying my current library the way games are supposed to be played.

The console is great for high-performance gaming on the Xbox. It can run FH5 2k25 all on high graphics and never had an issure on the overheating and everything. Very, very good device for gaming

Can totally tell the difference already from the one x. Runs really great. It’s really quite and the controller feels a little different but in good ways. It is very big though so make some space for it.

Very fast and quiet! I love how Forza Horizon 4 looks optimized for series X. Load times are amazing and I have all my older games on external hard drive. I purchased the Seagate expansion card as well.

As of February 2021 the following statements are simple objective truths. The Series X comes with the largest hard drive of the three main console manufactures. Microsoft is the only manufacturer allowing the use of the previous generation’s controllers. Microsoft is the only manufacturer allowing backwards compatibility for two or more generations of games. If you consider hard drive space a commodity or a second controller mandatory the Series X is cheaper than its direct competitor while offering similar in game performance on latest gen games. These are all facts. The following is purely opinion based. The two best features currently unique to the XBOX are its ability to upscale older games to HDR10, and the ability to rapidly switch between different digital games with quick resume. The upscaling and rock solid frame rate on older games add something to them that is hard to quantify. It’s not perfect and on some games can be jarring but I have yet to have a bad experience with it and have been really impressed with the effect on Geometry Wars and Battlefront 2(2005). Quick Resume does not get enough credit. Taking a quick break from one game to play another sounds like a small deal. It really is not. Quick resume does not lock in the user. It allows multiple people to play games on the same console without closing the other person’s game. Want to play some multiplayer with your kid and not close your current single player epic? Go for it. Have three kids ranging in age from Lego to Resident Evil? Not as much of a problem. There are a few bad things to say about the XBOX. First, online play currently requires an XBOX live or Game Pass Ultimate subscription. Game Pass is often toted as “the best deal in gaming” and I would recommend trying it out for at least a month to any XBOX owner but this is a draw back. It’s also one shared by Microsoft’s competitors so this is more of a heads up for anyone fresh to the console gaming scene. The second is the proprietary hard drive expansion. Current gen games are monstrous in size and not getting smaller any time soon, they also require onboard SSD storage to run. The days of loading all of a consoles games on a single cheap external hard drive are gone. Now properly managing data storage is a necessary skill as older games (XBOX, XBOX 360, and XBOX ONE titles) can run off of cheaper external hard drives or SSDs while Series X/S titles must be loaded on the internal hard drive or the proprietary external card. To be fair, Microsoft’s closest gaming competitor has this issue as well and currently has their internal storage expansion disabled pending approved hardware arriving on market. If you have to buy from approved vendors only, it might as well be easy to install. Xbox Series X/S consoles do not have as bad of an exclusive games problem as people often say it is. Every professional reviewer in the world has felt the need to hammer on the lack of exclusives. Microsoft knows this. It’s already being fixed. Was being fixed before anyone outside the company knew it was a problem. XBOX owns some of the best game design companies in the worlds these days. The exclusives are in development and the multiplatform games are coming constantly. Series X enhanced titles are surprisingly common and are typically good if you want some eye candy in the meantime. Finally XBOX stock controllers do not come with built in rechargeable batteries. Anyone familiar with how short the life can be on these should consider this a perk. There are Xbox 360s still in service today because the controllers can use batteries or have their rechargeable battery pack swapped out. TLDR: The Series X is the best deal in gaming.

This is a fantastic machine. It's extremely fast all the way around. Start up time for loading games compared to the One X is no comparison. It loadsnin seconds instead of minutes. The one bad thing is the Series X doesn't have an optical output. If you have a headset using this, then the headset may either need to be replaced or a firmware update would be required as mine did before it will work with the Series X. The controlers are similar to the One X, but reuires a different battery and back than the older controllers.

I have shopped with Best Buy for over 25 years now and have always been very happy with them. They have always taken care of me very well anytime that I have ever had an issue with a product and have provided me with exceptional customer service,courtesy,and the utmost professionalism. Others have done me wrong in the past but Best Buy have always stepped up. My recent purchase of the Xbox series x is no exception. I couldn't be happier. Thanks once again Best Buy for not disappointing me!